Twilio named to the IDC FinTech Rankings 2025 Enterprise Top 50

Twilio named to the IDC FinTech Rankings 2025 Enterprise Top 50

We’re proud to share that Twilio has been named in the IDC FinTech Rankings 2025 Enterprise Top 50, IDC’s annual list of the largest global technology providers to financial services institutions. The Enterprise Top 50 recognizes top companies generating significant revenue from the financial services and FinTech sector while also serving multiple other industries. IDC’s rankings are based on the previous calendar year’s revenues from financial institutions for hardware, software, and services.

Financial institutions are under pressure to modernize experiences while managing risk and compliance. Twilio helps them do just that, connecting verified customers to personalized, real‑time engagement across the customer journey, from account opening and authentication to customer service and loyalty.

“Financial institutions choose Twilio to deliver secure, personalized engagement that builds trust and drives growth. This recognition from IDC reflects our focus on solving the industry’s most important challenges, from reducing fraud and user friction to modernizing contact centers and marketing with real‑time data,” said Disha Rustogi, VP of Product Marketing at Twilio.

“At IDC we continue to recognize the importance the technology providers have on helping the global financial services industry meet their client’s needs,” says Marc DeCastro, research director at IDC. “The IDC FinTech Rankings program continues to provide financial service technology buyers a go‑to list of the largest FinTech’s in the world.”

How Twilio helps financial institutions

• Secure the interaction: Verify customers and transactions with Twilio Verify, OTP, and risk signals to fight fraud while maintaining conversion.

• Modernize service: Power digital-first contact centers with Twilio Flex: boost agent productivity, integrate data and AI, and orchestrate omnichannel service.

• Personalize at scale: Use Twilio Segment to unify first‑party data for compliant, real‑time personalization across web, mobile, email, messaging, and contact center.

• Engage on trusted channels: Reach customers via SMS, WhatsApp, chat, voice, and email (Twilio SendGrid) with global reliability and enterprise-grade controls.

• Build with confidence: Enterprise security, privacy, and compliance features designed to support stringent financial services requirements.

Results our customers see

• Lower authentication friction and reduced fraud losses with intelligent verification.

• Higher CSAT and faster resolution through digital-first, data-informed service.

• Improved activation, upsell, and retention with real‑time, personalized messaging and email.

Why this recognition matters

IDC’s FinTech Rankings evaluate providers strictly on revenues from financial institutions for the prior year, an objective signal of market traction and impact. Twilio’s inclusion in the Enterprise Top 50 reflects our continued momentum across banking, insurance, and capital markets, and our commitment to helping institutions deliver secure, modern customer experiences.

What’s next

• Explore Twilio for Financial Services.

• Learn how leading institutions such as Jack Henry, Rocket Mortgage and Intuit are transforming client engagement with Twilio.

• Talk to our Financial Services sales team to discuss your roadmap..