Partners

Drive insights faster with Twilio Segment and AWS

Use Twilio Segment with Amazon S3, Redshift, Personalize, or Kinesis to unify and activate all of your first-party customer data without complicated setup or maintenance.

Contact sales

Flowchart showing Nicole Davis's customer data integrated from various platforms to Amazon S3.

Why Twilio Segment and AWS

Twilio Segment is the customer data platform that collects, schematizes, and loads all of your customer interactions—from mobile, web, POS, CRM, email, and more—into Amazon S3, Redshift, Personalize, or Kinesis Streams, creating a 360-degree view of your customer across your AWS infrastructure.

Unlock data-driven solutions that drive growth

Digital Customer Experience

Build a 360 view of the customer with AWS and Twilio Segment. Unify the customer journey across both online and offline touch points to deliver compelling and relevant customer experiences.

Collect

Gain a single customer view with hundreds of out-of-the-box integrations or build custom sources and destinations to collect and send any stream of first-party customer data.

Unify

Unlock consistent profiles and audiences across your marketing stack. Activate those profiles in downstream tools for a relevant customer experience with every interaction.

Innovate

With a common infrastructure for your data, you can easily activate your customer data in your preferred channels.

Learn more

A dashboard displaying user activity data integrated with platforms like Amplitude, Snowflake, Google Ads, and Amazon S3.

Data and Analytics

Manage data complexity at scale across multiple tools and teams. With accurate and high quality customer data, your company can uncover new insights that drive customer engagement.

Align

Standardize data collection throughout your organization. Keep your teammates in sync with a shared and enforceable data dictionary.

Validate

Diagnose data quality issues before they impact production. Automate the QA process with real-time data validation and violation reporting to ensure perfect implementations.

Govern

Keep the data in your marketing or analytics tools and warehouses clean. Quarantine data that’s not up to spec and resolve errors during implementation, so you can trust the data that runs your business.

Learn more

Flowchart showing eCommerce (mobile) tracking plan integrated with user data and various departmental functions.

Machine Learning

Build, train, and deploy machine learning models faster with AWS Personalize and Twilio Segment. Collect and route consistently formatted customer data to train models and trigger accurate personalization.

Structure

Save engineering hours by using Twilio Segment to automatically structure customer data for use in Machine Learning applications.

Future-proof

Build and power machine learning models tailored to your business and customer needs with Twilio Segment and AWS.

Personalize

Combine both historical user activity and demographic data to build granular audiences and sync them across all your tools. With accurate user profiles, deliver recommendations and personalized experiences at scale.

Learn more

Instantly load your customer data into AWS

Loading all of your first-party data into Amazon Redshift, streaming it into Kinesis, and getting raw data into Amazon S3–all while ensuring it is clean and schematized–is not an easy task. Instrument Twilio Segment once, for a 360-degree view of your customer across your AWS infrastructure.

Get more out of AWS with Twilio Segment

Amazon S3

Automatically access raw, first-party data in AWS services like Amazon Athena, Glue, SageMaker, Personalize, or Lambda to solve complex business problems like building recommendation engines or identifying and filtering malicious bot traffic.

Amazon Kinesis

Stream schematized data directly to Amazon Kinesis. Engineers and data teams can leverage real-time personalization and analytics–informed by a complete set of historical interactions-for a consistent customer experience across all devices.

Amazon Redshift

Eliminate data prep and the need to build and maintain complex data pipelines. Twilio Segment provides upstream data governance and data schematization for a central customer data repository, that everyone can trust.

AWS Lambda

Run code for virtually any type of application or backend service - all with zero administration. Just upload your code and Lambda takes care of everything required to run and scale your code with high availability.

Amazon Personalize

Amazon Personalize is a machine learning tool that makes it easy for developers to create personalized recommendations for end users—and then build them into your marketing journey in Twilio Segment without new data pipelines or additional infrastructure.

Amazon Eventbridge

AWS EventBridge is a set of APIs that makes it easy for SaaS providers to inject events for their customers to process inside AWS.

Getting started is easy

Start connecting your data with Twilio Segment.

Contact sales Create a free account