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A patient’s path to obtaining healthcare services is more complex than ever, often involving a variety of online channels, including app and website interactions and offline channels, such as hospital, claims, and a data warehouse. You can stitch the data from these sources together using Twilio Segment, and build a unified patient profile that your patient care teams can use to drive positive health outcomes. In this recipe, we’ll show you how Twilio Segment can help you take your offline and online data from Twilio Segment and Twilio and join it all together to get a 360-degree picture of the patient journey. We’ll use the example of a patient who engages with your website to locate a family medicine doctor in their area (online) and then book an appointment over the phone (via Twilio).

You’ll build an order-ahead iOS app that simulates a user in the real world ordering food and traveling to a restaurant to pick up their order. The app will track the user’s various trip states and send a final SMS to notify the user’s order is ready. The app will use Radar to power the trip-tracking experience, send Radar events to Twilio Segment, and finally pipe the events to Twilio for SMS notifications.

In this recipe, you'll learn how to automatically identify and segment your website traffic, and then send that data to a heatmap tool to better understand their on-site behavior.

With this recipe, you’ll learn how to use Twilio Segment events to build a product activity-based onboarding journey for your users.

This recipe demonstrates how to announce new features from within your product: how do you target the right users, at the right time and in the right place? Learn how to influence your users to adopt new features with Twilio Segment and Chameleon.

Traditional product analytics tools tend to trap your data in siloed systems. If you want product insights from other data sources or your own data model, they require complex ETL integrations which are not only expensive to build and maintain, but also take the data control away from you. Kubit is the first warehouse-native product analytics platform which takes a no-code approach to eliminate data silos and provide self-service product insights directly from your cloud data warehouse.