Declarative APIs do the heavy lifting for you
Declarative APIs let you specify what to do (for example, connecting the right people at the right time) and Twilio handles the underlying communications logic to make that happen.
System Communications
For different types of alerts and notifications you send from your systems to your customers.
Departmental Communications
For contact center workflows that connect customers with the right person in Sales, Support, and other centralized departments.
Individual Communications
For directly connecting your field representatives with your customer without going through a central dispatch or contact center.
The Twilio advantage
  • Communicate reliably

    Experience a 99.95% uptime SLA made possible with automated failover and zero-maintenance windows.

  • Operate at scale

    Extend the same app you write once to new markets with configurable features for localization and compliance.

  • Many channels

    Use the same platform you know for voice, SMS, video, chat, two-factor authentication, and more.

  • No shenanigans

    Get to market faster with pay-as-you-go pricing, free support, and the freedom to scale up or down without contracts.