Trust is the #1 thing in the cloud, so we will be taking GDPR as an opportunity to raise the bar for data protection worldwide.

Twilio’s GDPR commitment

GDPR is an opportunity to build a stronger data protection foundation for the benefit of all. Twilio is committed to ensuring that our platform is GDPR-compliant when the regulation becomes enforceable on May 25, 2018.

Twilio + GDPR

What we’re doing

1

We have a data protection core team comprised of senior members of the Legal, Data, Security, and Architecture teams, dedicated to ensuring that Twilio is GDPR-compliant.

2

As you ready your business for GDPR, we’re updating our terms too. We’ve made a new addendum available for download, which reflects GDPR standards.

3

For every new product and enhancement, we’re proactively applying the Data Protection by Design principles.

4

We’re applying GDPR standards to all data not just EU personal data. That way, you will be well positioned with data protection regulatory frameworks around the world.

Certifications

Third-party assurance that Twilio has implemented security best practices on your behalf. Learn more about Twilio Security.

ISO 27001
Privacy Shield
Cloud Security Alliance
SOC 2 for Authy

FAQs

Questions? We’ve got answers. Visit the GDPR FAQ page in the Help Center.

The Twilio advantage
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  • Operate at scale

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  • Many channels

    Use the same platform you know for voice, SMS, video, chat, two-factor authentication, and more.

  • No shenanigans

    Get to market faster with pay-as-you-go pricing, free support, and the freedom to scale up or down without contracts.