Trust is the #1 thing in the cloud, so we will be taking GDPR as an opportunity to raise the bar for data protection worldwide.

Twilio’s GDPR commitment

GDPR is an opportunity to build a stronger data protection foundation for the benefit of all. Twilio is committed to ensuring that our platform is GDPR-compliant when the regulation becomes enforceable on May 25, 2018.

Twilio + GDPR

What we’re doing


We have a data protection core team comprised of senior members of the Legal, Data, Security, and Architecture teams, dedicated to ensuring that Twilio is GDPR-compliant.


As you ready your business for GDPR, we’re updating our terms too. We’ve made a new addendum available for download, which reflects GDPR standards.


For every new product and enhancement, we’re proactively applying the Data Protection by Design principles.


We’re applying GDPR standards to all data not just EU personal data. That way, you will be well positioned with data protection regulatory frameworks around the world.


Third-party assurance that Twilio has implemented security best practices on your behalf. Learn more about Twilio Security.

ISO 27001
Privacy Shield
Cloud Security Alliance
SOC 2 for Authy


Questions? We’ve got answers. Visit the GDPR FAQ page in the Help Center.

The Twilio advantage
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  • Many channels

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  • No shenanigans

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