Conversations API pricing
Only pay for what you use with per‑user pricing. No subscriptions or commitments necessary.
Usage
Pay per active monthly user. Users are counted once a month based on their unique address or identity.
Starting at
$0.05
Per active user per month
Media storage
Allow your users to add photos, video, and other file types to their conversations. Pay per GB of stored media per month.
Starting at
$0.25
per GB per month
Volume Pricing
Special pricing for volumes above
20,000 active monthly users.
|
Monthly active |
Price per active |
|---|---|
|
Up to 200 |
Free |
|
201-5,000 |
$0.05 |
|
5,001-10,000 |
$0.0475 |
|
10,001-20,000 |
$0.0450 |
Learn more about Conversations API Pricing
A user is a unique participant address, chat identity, phone number, or WhatsApp number. Each user is counted once a month. If the same user appears in more than one channel, they will only be counted once.
An active user is counted when a user logs in to a front‑end SDK, is assigned to or contributes to a conversation, or when edits are made to their user record. This includes new messages or message edits from our APIs, or sending and receiving SMS and WhatsApp messages.
The Conversations API supports messaging across channels like conversational chat, SMS, MMS, WhatsApp and Facebook Messenger.
The Conversations API includes features like states and timers to better manage conversations, orchestration logic to intelligently route and group conversations across channels, and participant controls to add or remove individuals.