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  • By Chris Piwinski
    Keeping the ‘person’ in personalization with new Twilio Frontline features Twilio Frontline 7.28 Blog Post

    To differentiate in a digital-first world, you need to keep the ‘person’ in personalization. The businesses who stand out are those who build brand loyalty by empowering their employees to connect with clients wherever they are. But delivering 1-to-1 personalized engagement at scale is challenging. It requires bringing to life a proof-of-concept to gain internal buy-in, integrating with existing systems while meeting all compliance and feature requirements, and creating a solution that employees actually enjoy using.

    Enterprises across industries like retail, real estate, financial services and healthcare continue to invest in Twilio Frontline – the mobile and web app for compliant, one-to-one client engagement – and we continue to invest in making it easier to build a proof-of-concept, roll out features employees love, and manage your business efficiently and compliantly. Let’s take a look at some of the exciting new updates we’ve just launched with Twilio Frontline.

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