ContestFM Uses Twilio To Help Radio Stations Run Better Call-In Contests

May 18, 2011
Written by
Rahim Sonawalla
Contributor
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You know the deal, you’re in your car listening to the radio station and you hear that they’re giving away sold out concert tickets to the 100th caller. You start dialing only to hear the frustrating busy signal. The lines are overloaded and so are the folks staffing the phone at the radio station. The AppSmithy team decided to use Twilio to change all that.

By using ContestFM, radio stations can manage their entire contest online. Calls are automatically screened, contacts are easily tracked, and, best of all, no one ever hears a busy signal since Twilio can easily handle any number of concurrent incoming calls. Here’s what the team at AppSmithy (creators of ContestFM) had to say:

How did you come up with the idea for ContestFM?

We came across Twilio early last year and played a bit with it. Late last year, we hit upon the idea while listening to a call-in contest that was being announced on the radio. We thought it would be a perfect application to build on top of Twilio.

How long did it take to build?

The first prototype took 2-3 days to build and test thanks to Twilio’s easy-to-use API and the developer sandbox environment. The web app took a bit longer to build and polish.

What tools/technologies did you use to build it?

ContestFM is built with Python/Django. It uses the twilio-python library to interface with Twilio.

What are your future plans for ContestFM?

We are currently in a closed beta stage and are looking for a few users to try out our service. Interested readers can sign up on our website. So, our near term plan is to get early feedback and then make the service widely available.