Introducing 30 additional languages with Speech Recognition

Introducing 30 additional languages with Speech Recognition

At SIGNAL this year, we announced the beta of Twilio Speech Recognition—a brand new feature that converts speech to text so you can analyze its intent during any voice call. It originally recognized 89 different languages and dialects to help you support your global user base. Today, we’re excited to share that we’ve just added support for 30 additional languages. This brings the total number of supported languages to 119.

The new languages just added are:

• Amharic (Ethiopia)
• Armenian (Armenia)
• Azerbaijani (Azerbaijani)
• Bengali (Bangladesh, India)
• English (Ghana, Kenya, Nigeria, Tanzania)
• Georgian (Georgia)
• Gujarati (India)
• Javanese (Indonesia)
• Kannada (India)
• Khmer (Cambodian)
• Lao (Laos)
• Latvian (Latvia)
• Malayalam (India)
• Marathi (India)
• Nepali (Nepal)
• Sinhala (Sri Lanka)
• Sundanese (Indonesia)
• Swahili (Tanzania, Kenya)
• Tamil (India, Singapore, Sri Lanka, Malaysia)
• Telugu (India)
• Urdu (Pakistan, India)

You can find the full list of supported languages in the Docs.

During this beta period, we’re seeing customers adapting Speech Recognition to build a wide range of apps with speech—covering use cases such as food ordering for restaurants, directory assistance, replacing existing DTMF-based IVR with speech to offer a better experience to callers, etc. If you’re new to Speech Recognition, read this blog post to learn more.

If you have feedback or want to share your experience using Speech Recognition, don’t hesitate to reach out to us at support@twilio.com or by leaving comments.

We can’t wait to see what you build with Speech Recognition!