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Customer Engagement Platform
One flexible platform that combines data, AI, and the communication channels your customers love.
Communications
Customer Data

Messaging
SMS
WhatsApp
Conversations API
RCS
Voice
SIP Trunking
Email API
SMTP Service
Marketing Campaigns
Phone Numbers
Toll-free
10DLC
Short Codes
Video API
Flex

Connections
Warehouses
Reverse ETL
Functions
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Unify
Profiles Sync
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Audiences
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Data Observability

Verify
Lookup

Conversational AI
ConversationRelay
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See all products

See Twilio’s latest innovations, integrations, builder tools and support plans

Verification and identity
Fraud prevention
Alerts and notifications
Appointment reminders
Lead alerts
Mass texting
Marketing and promotions
SMS marketing
Cross-sell and upsell
Optimize ad spend
Support and sales
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Contact center
Customer data management

Developers
Data Engineering
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Financial services
Healthcare
Retail
Nonprofit
Hospitality
eCommerce
Public sector
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See all solutions

Why Twilio
We help you build amazing experiences with contextual data, the right communication channels, and AI to scale personalization and increase efficiency.
Customer stories

One platform
Privacy and security
Built for builders
Enterprise scale
Extensible by design
Real-time customer data
Artificial intelligence
Infrastructure

About us
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Diversity
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Twilio.org
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Chart showing the 2025 Magic Quadrant for CPaaS with Twilio and Infobip in the Leaders quadrant.

Chart showing the 2025 Magic Quadrant for CPaaS with Twilio and Infobip in the Leaders quadrant.

2025 Gartner® Magic Quadrant™ for CPaaS

Twilio was once again named a Leader and positioned highest for our Ability to Execute.

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Woman sitting in a wooden chair using a smartphone with plants in the background.

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2025 State of Customer Engagement Report

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All Pricing
Transparent pricing with discounts as you scale. Sign up for a free trial—no credit card required.

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One Twilio Login for Existing SendGrid Customers

Richard Hu
Announcing Twilio’s AI Startup Searchlight 2.0 Awards Program

Amanda Garcia
Tabs Coming to Apple Mail

Denis O'Sullivan
Ask the Expert: Senior Deliverability Project Manager Alex Price

Denis O'Sullivan
Frequently Asked Questions about Gmail & Yahoo’s Latest Updates

Shanelle Thadani Chris Kemnitzer
7 Up-and-Coming Email Marketing Trends in 2024

Jesse Sumrak
Black Friday & Cyber Monday 2023 By The Numbers

Len Shneyder
New Sending Requirements for Gmail & Yahoo!

Len Shneyder
LLM LGTM 👍 - AI + Data Hackathon with Twilio Segment X Google

Emily Shenfield

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