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For an insurance company, safeguarding their business from customer fraud is of paramount importance. Undetected fraud can be financially devastating. As insurance companies recognize the need to proactively identify and mitigate potential fraud risks, they’re turning to artificial intelligence (AI) for a competitive edge.

In this recipe, you’ll learn how to use Functions to send data to Destinations that may not be able to receive Patient Health Information (PHI). This recipe can be used by customers in any domain (not just healthcare) who may require minimum data privacy and security practices for patient or end user information.

How healthcare customers can use Twilio Segment to remove HIPAA identifiers before sending data to Google Analytics.

A patient’s path to obtaining healthcare services is more complex than ever, often involving a variety of online channels, including app and website interactions and offline channels, such as hospital, claims, and a data warehouse. You can stitch the data from these sources together using Twilio Segment, and build a unified patient profile that your patient care teams can use to drive positive health outcomes. In this recipe, we’ll show you how Twilio Segment can help you take your offline and online data from Twilio Segment and Twilio and join it all together to get a 360-degree picture of the patient journey. We’ll use the example of a patient who engages with your website to locate a family medicine doctor in their area (online) and then book an appointment over the phone (via Twilio).

Are you tired of slow and impersonal customer experiences? Our recipe has the solution, showing you how to seamlessly connect customer data from Twilio Segment with Uniform’s integration mesh. Our technique allows you to create visually stunning and high-performing customer experiences across all platforms in under 200ms. Don't let slow load times and generic experiences negatively impact your business - try our recipe today and see the difference for yourself.