Explore popular solutions to empower every team

This recipe will show you how to use Segment with Twilio Engage to trigger a Qualtrics survey and capture response data, further enhancing the customer profile to drive personalization.

In this recipe, you’ll learn how to use Twilio Segment to connect Radar (a location data infrastructure platform) and Customer.io (a marketing automation software) to personalize your customer communications.

This recipe teaches you how to use customer behavioural events from Twilio Segment inside Movable Ink to achieve open-time email personalization and improve email engagement rates.

Implement a campaign that uses personalized messaging to drive upsells and cross-sells while understanding buying behaviors to increase average order size.

In this recipe, we’ll show you how to create contextual journeys to your app and drive conversions with tailored experiences, powered by the AppsFlyer customer engagement and deep linking suite.

Retaining existing customers is critical for businesses looking to achieve sustainable growth and long-term success. Loyal customers are more likely to refer friends and family to a business, and businesses with high retention rates are more likely to see positive financial outcomes, including higher revenue growth and profitability. With so much at stake, it's essential for businesses to take proactive steps to retain their users and provide them with exceptional experiences. One way that businesses can retain slipping users is by automating customer retention journeys using tools like Twilio Segment and Twilio Engage. By collecting and activating customer data with Twilio Segment, businesses can gain valuable insights into their users' behavior and preferences, which can inform targeted messaging and personalized experiences. Twilio Engage can then be used to automate customer journeys, providing users with the right message at the right time, based on their individual needs and preferences. In this recipe, we'll explore how to use Twilio Segment and Twilio Engage to automate customer retention journeys and retain slipping users, driving long-term loyalty and success.

Until now, there were no no-code tools to bring customer e-commerce data into one place. In this recipe, we will leverage the new Alloy Flow source to send e-commerce events from popular selling platforms to Twilio Segment, then on to Segment destinations, all without code.

Welcome Series are an effective way to engage and activate new subscribers — especially when you have actions you want them to take following their initial conversion (like asking for more information). With step-by-step instructions and best practices outlined in this recipe, you'll be able to create a winning Welcome Series that drives action. A Welcome Series should help introduce your brand to your customers at the minimum, but can also be used to drive them to take action such as completing their profile or downloading your app. After completing this recipe, you should have created a Welcome Series that activates your new subscribers, establishes a strong relationship with them, and hopefully, drives business growth. So let's get started and make your Welcome Series a success!

This recipe will show you how to connect customer data from Twilio Segment with Conscia.ai's orchestration capabilities to create personalized customer experiences across various channels.

Use Twilio Segment and Twilio Flex to intelligently route inbound support requests to a chatbot or a real support agent based on historical user behavior and user attributes.

This guide will teach you how to find a group of users that dropped off in your onboarding funnel and send this group of users (called a "Cohort" in Mixpanel) into Twilio Segment Engage, so you can send them a personalized engagement experience that convinces them to finish the onboarding.

This recipe will walk you through using the data collected from Twilio Segment as the basis for experimentation using a tool like Statsig. We’ll walk through how to measure a purchase conversion funnel, design an experiment to maximize a success metric (purchase event), and glean insights based on user actions to optimize experiences going forward.

In this recipe, you'll learn how to automatically identify and segment your website traffic, and then send that data to a heatmap tool to better understand their on-site behavior.

In this recipe, you learn how to use Twilio Segment and AWS Redshift ML together to generate predictive analytics without writing any code, spinning up any data pipelines, or requiring significant ML experience.

This recipe demonstrates how to announce new features from within your product: how do you target the right users, at the right time and in the right place? Learn how to influence your users to adopt new features with Twilio Segment and Chameleon.