Webinars

Building Customer Loyalty How Twilio Uses Segment

Discover how Twilio Segment optimizes customer data for real-time insights. Enhance your business with transformative analytics today!

How IBM Scaled Context-Rich Customer Engagement

Discover how Twilio Segment and IBM's approach scales customer engagement. Transformative analytics await – enhance your strategy today!

How Fidelity Leverages AI for Personalization

Discover how Twilio Segment's AI optimizes customer data in real-time for transformative analytics. Enhance your business strategy today!

From Communications to Connections: Personalization in the AI Age with Fidelity

In this fireside chat, Thomas Wyatt, President of Segment, and Bala Krishnan, SVP of Marketing Technology at Fidelity, explore how unified customer profiles, AI-driven personalization, and a strong data foundation are transforming customer engagement and driving business success in the age of AI.

Activate Customer Data Everywhere at Scale and in Real-Time

Connect, unify, and activate all of your customer data in real-time and at scale to any tool or touchpoint.

Segment Workspace Workshop: Activate Warehouse Data to All Your Destinations in Real-Time

During our Workspace Workshop, you’ll get live training on how to set up your free Segment CDP account and get started collecting, unifying and activating your customer data in real-time, at-scale, to any downstream destination.

Drive Customer Growth with a Data Lakehouse and CDP

In this interactive webinar, we explore how Segment’s recent Databricks integrations (storage as a destination, profile sync, reverse ETL) enable businesses to create a truly holistic view of their customers.

Grow with Segment: Unlock Your Warehouse Data for Precise Customer Engagement

During this session, we demonstrated exactly how Segment’s Data Graph technology allows you to stay synchronized with the warehouse to achieve accurate campaign targeting with heightened data security across all touchpoints.

Measure ROI and performance of your omnichannel communications

Learn how to measure the effectiveness of your omnichannel efforts and calculate ROI in this on-demand webinar with a Twilio product expert.

Segment Workspace Workshop: Get Started Collecting, Connecting and Activating Data

During this session, we demonstrate exactly how to collect, connect and activate your customer data with ease — empowering other teams with the data they need to build real-time personalized experiences that drive new and sustainable revenue.

How to Transform Data into Delight with AI-Powered Personalization

In this interactive webinar, we demonstrate how Twilio Segment’s CDP helps businesses create complete, real-time profiles and use predictive AI to anticipate customer needs and power personalized experiences.

How to use AI to Turn Every Customer Interaction into a Unique Experience

In this interactive webinar, we’ll demonstrate how Twilio Segment’s Customer Data Platform and CustomerAI helps businesses collect and activate trusted data to predict and generate 1:1 customer engagement in real time and at scale.