Twilio Culture, Inclusion and Belonging
Fueling the future of communications requires more than just infrastructure. At Twilio, we strive to build equity, equality, and belonging into the overall strategy of the company to build products that will reflect the global population and make communication more inclusive for all.
Diversity at Twilio
Diversity is best measured in actions, not words. Our goal is to create a space for underrepresented communities by removing barriers to access, going where others don’t, and building bridges to make tech more representative.
Twilio is committed to identifying talent by going where others don’t. The contributions you make daily depend on your aptitude, execution, and commitment to excel not on a cookie cutter resume. We hire people with various experiences from within and outside of the tech industry and non-traditional backgrounds to increase our hiring funnel and build a more equitable tech industry.
Twilio After Hours
Twilio After Hours aims to create inclusive environments designed for groups who are commonly underrepresented in the tech community. It creates a space for authentic storytelling, engaging conversations, and personal and professional networking.
Hatch: Engineering Apprenticeship Program
Hatch invites candidates from underrepresented and non-traditional backgrounds to launch tech careers through mentorship, apprenticeship and skill development.
Career advancement should happen on a level playing field.
Twilio works to ensure an unbiased approach during our recruiting process, talent development conversations and is committed to evaluate pay equity and internal career processes to ensure all Twilions are supported and maintain their desire to grow their careers.
Crack the code
This program promotes best practices around attracting, recruiting, and retaining developer talent while building a culture of inclusivity.
Banning the term "culture fit"
As a globally distributed company, our goal is to identify individuals who can contribute to our evolving culture as we experience rapid growth. We are committed to creating an environment where people can contribute and make Twilio a better place for everyone to come and make their mark. We believe trying to identify people who are a “culture fit” contributes to a more homogenous workforce.
Creating a sense of belonging
Twilio strives to create a collaborative and respectful environment encouraging Twilions to build meaningful connections through their daily work and volunteer engagement opportunities.
This environment is critical in moving things from a concept or idea to a prototype and then implementation. In this setting, we generate some of the best ideas that in turn become the best products for our customers.
Build inclusive teams
Managers at Twilio have a responsibility to build an inclusive team culture that fosters both growth and accountability.
Voices of Twilio
Diversity and inclusion is complicated so I'm thrilled that the executive team at Twilio has been willing to have hard conversations about how our company can do better for ourselves and for others.
My favorite Twilio value is wearing our customer's shoes. Imagine if we only understood wearing sneakers. We're a better company when we represent perspectives ranging from stilettos to combat boots!
Diversity is the norm at Twilio. We're inclusive of and encourage diverse perspectives, because together we can make better decisions and build a better company. I'm myself and thus my best self.
At Twilio, I can be my authentic self everyday without worrying about being judged. People from all walks of life are not only welcomed here but also celebrated and have an equal opportunity to succeed.
After years of hiding my personality at work so I could "fit in", here at Twilio I can finally be myself. I am not afraid of raising my voice or question things because I know I am heard.
I never knew what it was like to be part of a community at work until I joined Twilio because everyone here is so welcoming and inclusive.
Twilio has made diversity and inclusion part of its mission and I’m proud of the part I get to play in upholding that.
One thing that makes Twilio the best company to work for is that it doesn't matter where you are from and what profile you have that your opinion will always be heard and taken into account.
Twilio enables you to be yourself. It’s comforting to know that they give you a platform to represent yourself no matter who you are and where you're from.
At Twilio I opened up and gained more confidence as a woman in tech. Thanks to its truly inclusive culture, I find it easy to belong and thrive here.
At Twilio I can always be myself, regardless of whether I work in my home country, Germany, or abroad. You can find people from around the world in every one of our offices.
Twilio is culture rich in diversity, everyone offers different experiences and values. This makes for a free-thinking environment where ideas grow resulting in world-class products.