Have you ever been disconnected from a support call while being transferred to someone else?
Warm transfer eliminates this problem. Using Twilio-powered warm transfers, your agents will have the ability add other people to an in-progress phone call to provide a seamless customer experience.
Here is how it works at a high level:
Find your language and framework of choice below to get to the source code in your language and follow step-by-step instructions to learn how to build warm transfers yourself.