• English An icon of a checkmark
  • French
  • German
  • Japanese
  • Portuguese
  • Spanish
  • Help Center
  • Support Plans
  • Partner Solutions
  • Log in to:
    • Twilio logo Messaging, Voice, Verify, Video, and more Twilio

  • Or log in to access:
    • Customer Data Platform Twilio Segment
    • Email Twilio SendGrid
Twilio logo
  • Customer Engagement Platform An icon of a right chevron
  • One flexible platform that combines data, AI, and the communication channels your customers love.
  • Communications An icon of a right chevron
  • Customer Data An icon of a right chevron
  • Messaging An icon of a right chevron
  • SMS
  • WhatsApp
  • Conversations API
  • RCS
  • Voice An icon of a right chevron
  • SIP Trunking
  • Email API An icon of a right chevron
  • SMTP Service
  • Marketing Campaigns
  • Phone Numbers An icon of a right chevron
  • Toll-free
  • 10DLC
  • Short Codes
  • Video API An icon of a right chevron
  • Flex An icon of a right chevron
  • Connections An icon of a right chevron
  • Warehouses
  • Reverse ETL
  • Functions
  • Protocols An icon of a right chevron
  • Unify An icon of a right chevron
  • Profiles Sync
  • Unified Profiles
  • Engage An icon of a right chevron
  • Audiences
  • Journeys
  • Intelligence
  • Predictions
  • Data Observability
  • Verify An icon of a right chevron
  • Lookup An icon of a right chevron
  • Conversational AI An icon of a right chevron
  • ConversationRelay
  • Conversational Intelligence
See all products

See Twilio’s latest innovations, integrations, builder tools and support plans

  • Verification and identity An icon of a right chevron
  • Fraud prevention
  • Alerts and notifications An icon of a right chevron
  • Appointment reminders
  • Lead alerts
  • Mass texting
  • Marketing and promotions An icon of a right chevron
  • SMS marketing
  • Cross-sell and upsell
  • Optimize ad spend
  • Support and sales An icon of a right chevron
  • IVR
  • Contact center
  • Customer data management An icon of a right chevron
  • Developers An icon of a right chevron
  • Data Engineering An icon of a right chevron
  • Marketing An icon of a right chevron
  • Product An icon of a right chevron
  • Customer Experience An icon of a right chevron
  • Financial services An icon of a right chevron
  • Healthcare An icon of a right chevron
  • Retail An icon of a right chevron
  • Nonprofit An icon of a right chevron
  • Hospitality An icon of a right chevron
  • eCommerce An icon of a right chevron
  • Public sector An icon of a right chevron
  • Education An icon of a right chevron
  • Enterprise An icon of a right chevron
  • Startup An icon of a right chevron
See all solutions
  • Why Twilio An icon of a right chevron
  • We help you build amazing experiences with contextual data, the right communication channels, and AI to scale personalization and increase efficiency.
  • Customer stories An icon of a right chevron
  • One platform An icon of a right chevron
  • Privacy and security An icon of a right chevron
  • Built for builders An icon of a right chevron
  • Enterprise scale An icon of a right chevron
  • Extensible by design An icon of a right chevron
  • Real-time customer data An icon of a right chevron
  • Artificial intelligence An icon of a right chevron
  • Infrastructure An icon of a right chevron
  • About us An icon of a right chevron
  • Values An icon of a right chevron
  • Diversity An icon of a right chevron
  • Careers An icon of a right chevron
  • Twilio.org An icon of a right chevron
  • Investor relations An icon of a right chevron
  • Press and media An icon of a right chevron
  • Events An icon of a right chevron
Chart showing the 2025 Magic Quadrant for CPaaS with Twilio and Infobip in the Leaders quadrant.
Chart showing the 2025 Magic Quadrant for CPaaS with Twilio and Infobip in the Leaders quadrant.

2025 Gartner® Magic Quadrant™ for CPaaS

Twilio was once again named a Leader and positioned highest for our Ability to Execute.

Read now
  • Documentation An icon of a right chevron
  • Code samples An icon of a right chevron
  • Developer Hub An icon of a right chevron
  • Champions An icon of a right chevron
  • Changelog An icon of a right chevron
  • Serverless An icon of a right chevron
  • Blog An icon of a right chevron
  • Resource Center An icon of a right chevron
  • Guides
  • Reports
  • Webinars
  • Podcasts
  • Customer stories An icon of a right chevron
  • State of Customer Engagement An icon of a right chevron
  • Events An icon of a right chevron
  • Customer data community An icon of a right chevron
  • Customer data recipes An icon of a right chevron
  • Help Center An icon of a right chevron
  • Find a partner An icon of a right chevron
  • Become a partner An icon of a right chevron
  • Professional services An icon of a right chevron
  • Support plans An icon of a right chevron
  • Status An icon of a right chevron
Woman sitting in a wooden chair using a smartphone with plants in the background.
Woman sitting in a wooden chair using a smartphone with plants in the background.

2025 State of Customer Engagement Report

Explore the five trends redefining how brands connect with customers in 2025.

Read now
  • All Pricing An icon of a right chevron
  • Transparent pricing with discounts as you scale. Sign up for a free trial—no credit card required.
  • Messaging An icon of a right chevron
  • SMS
  • WhatsApp
  • Conversations API
  • Voice An icon of a right chevron
  • SIP Trunking
  • Conferencing
  • Email API An icon of a right chevron
  • Marketing Campaigns
  • Video API An icon of a right chevron
  • Flex An icon of a right chevron
  • Customer Data Platform An icon of a right chevron
  • Customer Data Pipeline An icon of a right chevron
  • Verify An icon of a right chevron
  • Lookup An icon of a right chevron

Data is collected based on search terms. Privacy Policy

Contact sales Start for free

Data is collected based on search terms. Privacy Policy

  • Customer Engagement Platform An icon of a right chevron
  • One flexible platform that combines data, AI, and the communication channels your customers love.
  • Communications An icon of a right chevron
  • Customer Data An icon of a right chevron
  • Messaging An icon of a right chevron
  • SMS
  • WhatsApp
  • Conversations API
  • RCS
  • Voice An icon of a right chevron
  • SIP Trunking
  • Email API An icon of a right chevron
  • SMTP Service
  • Marketing Campaigns
  • Phone Numbers An icon of a right chevron
  • Toll-free
  • 10DLC
  • Short Codes
  • Video API An icon of a right chevron
  • Flex An icon of a right chevron
  • Connections An icon of a right chevron
  • Warehouses
  • Reverse ETL
  • Functions
  • Protocols An icon of a right chevron
  • Unify An icon of a right chevron
  • Profiles Sync
  • Unified Profiles
  • Engage An icon of a right chevron
  • Audiences
  • Journeys
  • Intelligence
  • Predictions
  • Data Observability
  • Verify An icon of a right chevron
  • Lookup An icon of a right chevron
  • Conversational AI An icon of a right chevron
  • ConversationRelay
  • Conversational Intelligence
See all products

See Twilio’s latest innovations, integrations, builder tools and support plans

  • Verification and identity An icon of a right chevron
  • Fraud prevention
  • Alerts and notifications An icon of a right chevron
  • Appointment reminders
  • Lead alerts
  • Mass texting
  • Marketing and promotions An icon of a right chevron
  • SMS marketing
  • Cross-sell and upsell
  • Optimize ad spend
  • Support and sales An icon of a right chevron
  • IVR
  • Contact center
  • Customer data management An icon of a right chevron
  • Developers An icon of a right chevron
  • Data Engineering An icon of a right chevron
  • Marketing An icon of a right chevron
  • Product An icon of a right chevron
  • Customer Experience An icon of a right chevron
  • Financial services An icon of a right chevron
  • Healthcare An icon of a right chevron
  • Retail An icon of a right chevron
  • Nonprofit An icon of a right chevron
  • Hospitality An icon of a right chevron
  • eCommerce An icon of a right chevron
  • Public sector An icon of a right chevron
  • Education An icon of a right chevron
  • Enterprise An icon of a right chevron
  • Startup An icon of a right chevron
See all solutions
  • Why Twilio An icon of a right chevron
  • We help you build amazing experiences with contextual data, the right communication channels, and AI to scale personalization and increase efficiency.
  • Customer stories An icon of a right chevron
  • One platform An icon of a right chevron
  • Privacy and security An icon of a right chevron
  • Built for builders An icon of a right chevron
  • Enterprise scale An icon of a right chevron
  • Extensible by design An icon of a right chevron
  • Real-time customer data An icon of a right chevron
  • Artificial intelligence An icon of a right chevron
  • Infrastructure An icon of a right chevron
  • About us An icon of a right chevron
  • Values An icon of a right chevron
  • Diversity An icon of a right chevron
  • Careers An icon of a right chevron
  • Twilio.org An icon of a right chevron
  • Investor relations An icon of a right chevron
  • Press and media An icon of a right chevron
  • Events An icon of a right chevron
Chart showing the 2025 Magic Quadrant for CPaaS with Twilio and Infobip in the Leaders quadrant.
Chart showing the 2025 Magic Quadrant for CPaaS with Twilio and Infobip in the Leaders quadrant.

2025 Gartner® Magic Quadrant™ for CPaaS

Twilio was once again named a Leader and positioned highest for our Ability to Execute.

Read now
  • Documentation An icon of a right chevron
  • Code samples An icon of a right chevron
  • Developer Hub An icon of a right chevron
  • Champions An icon of a right chevron
  • Changelog An icon of a right chevron
  • Serverless An icon of a right chevron
  • Blog An icon of a right chevron
  • Resource Center An icon of a right chevron
  • Guides
  • Reports
  • Webinars
  • Podcasts
  • Customer stories An icon of a right chevron
  • State of Customer Engagement An icon of a right chevron
  • Events An icon of a right chevron
  • Customer data community An icon of a right chevron
  • Customer data recipes An icon of a right chevron
  • Help Center An icon of a right chevron
  • Find a partner An icon of a right chevron
  • Become a partner An icon of a right chevron
  • Professional services An icon of a right chevron
  • Support plans An icon of a right chevron
  • Status An icon of a right chevron
Woman sitting in a wooden chair using a smartphone with plants in the background.
Woman sitting in a wooden chair using a smartphone with plants in the background.

2025 State of Customer Engagement Report

Explore the five trends redefining how brands connect with customers in 2025.

Read now
  • All Pricing An icon of a right chevron
  • Transparent pricing with discounts as you scale. Sign up for a free trial—no credit card required.
  • Messaging An icon of a right chevron
  • SMS
  • WhatsApp
  • Conversations API
  • Voice An icon of a right chevron
  • SIP Trunking
  • Conferencing
  • Email API An icon of a right chevron
  • Marketing Campaigns
  • Video API An icon of a right chevron
  • Flex An icon of a right chevron
  • Customer Data Platform An icon of a right chevron
  • Customer Data Pipeline An icon of a right chevron
  • Verify An icon of a right chevron
  • Lookup An icon of a right chevron
Contact sales Start for free
Blog / Authors / Sebastian Del Aguila Fiocco
Author's Image
Twilion

Sebastian Del Aguila Fiocco

Sebastian Del Aguila is a Product Marketing Specialist at Twilio. Prior to joining Twilio, Sebastian worked as a product marketer at Boku Identity and Rimac Seguros where he played a key role in promoting and driving the success of the company’s products and services. In his free time, Sebastian is an avid football player and foodie.


  • Announcing Twilio Support for Meta’s WhatsApp Marketing Messages Lite API on Private Beta
    Sebastian Del Aguila Fiocco
  • Ringing in the holidays with 68 billion messages and emails
    Smarter Engagements on WhatsApp: WhatsApp Business Calling is Coming Very Soon to Twilio Voice
    Sebastian Del Aguila Fiocco
  •  Illustration showing how a business can use Lookup to verify a customer’s phone number as a security measure.
    Announcing General Availability: Twilio Lookup’s Line Type Intelligence is now live
    Sebastian Del Aguila Fiocco
  • Top user authentication trends for 2025
    Sebastian Del Aguila Fiocco Ravleen Kaur
  • Developers checking GitHub actions on laptop after receiving SMS alert
    5 Reasons to Use the Lookup API
    Sebastian Del Aguila Fiocco Kelley Robinson
  • Twilio logo
    Lookup Reassigned Number is Now Generally Available!
    Sebastian Del Aguila Fiocco
  • Twilio logo
    Lookup SMS Pumping Risk Score is now Generally Available
    Sebastian Del Aguila Fiocco
  • Buy vs. Build: 4 Things to consider for user verification
    Sebastian Del Aguila Fiocco
  • Mobile Identity Intelligence for trusted communications with Twilio Lookup
    Mobile Identity Intelligence for trusted communications with Twilio Lookup
    Sebastian Del Aguila Fiocco

Loading

Error: Unable to load results

  • An icon of a left arrow
  • 1
  • 2
  • 3
  • An icon of a right arrow
  • Twilio careers
  • Twilio.org
  • Press and media
  • Investor relations
  • Legal
  • Privacy
  • Security
  • Sitemap
  • Facebook logo
  • Twitter Logo Follow us on Twitter
  • LinkedIn logo

Copyright © 2025 Twilio Inc. All rights reserved.

  • About Twilio
  • Customer Engagement Platform (CEP)
  • Communications
  • Customer Data Platform (CDP)
  • AI
  • Customer stories
  • Events
  • Contact sales
  • View pricing
  • Why Twilio An icon of a right chevron
  • Twilio Engage
  • Connections
  • Email API
  • User authentication and identity
  • MMS messaging
  • Voice PSTN
  • Latest innovations
  • Pre-built solutions
  • All products An icon of a right chevron
  • Customer data management
  • Audience segmentation
  • Contact center
  • SMS marketing
  • Customer acquisition
  • Voice response system (IVR)
  • Fraud prevention
  • Bulk text messaging
  • Mass email sender
  • All use cases An icon of a right chevron
  • Developer resources
  • Twilio Essentials
  • SDKs
  • CDP integrations
  • SMTP Email API
  • SMS API
  • WhatsApp API
  • Voice API
  • Connections
  • All docs An icon of a right chevron