Podcasts

The Omnichannel Challenge: Balancing AI and Data Privacy

In this episode, Jennifer Peters, Director of DTC, MarTech & Digital Compliance at OLLY, discusses the challenges of integrating AI in regulated environments, the implications of new legislation on data privacy, and leveraging omnichannel strategies effectively.

How Next-Gen Commerce Experiences Simplify Shopping

In this episode, Robert Gash, Chief Consumer Commerce Officer at Hearst Magazines, discusses strategies for making purchasing decisions easier for consumers, reducing informational friction, and how AI is redefining consumer experiences.

Anthropologie’s Elizabeth Preis: Creativity-Led, Data-Informed, & Consumer-Inspired

In this episode of Twilio's Builders Wanted podcast, Elizabeth Preis, Chief Marketing Officer at Anthropologie, discusses taking risks at the right time, designing impactful omni-channel experiences, and crafting concise stories through data.

Inspiring Product Discovery and Brand Engagement with Ali Miller, Vice President of Product Management, Ads at Instacart

In this episode of Twilio's Builders Wanted podcast, Ali Miller, Vice President of Product Management, Ads at Instacart discusses the power of human interaction, winning the digital shelf, and creating a recipe for trust.

Phy-gital Customer Engagement Strategies with Julie Roy, SVP & CMO of DSW

In this episode of Good Data Better Marketing podcast, Julie Roy, Senior Vice President and Chief Marketing Officer at DSW discuss the phy-gital customer experience, building loyalty through content and communities, and balancing brandformance

Good Data, Better Marketing - Using Predictive Analytics to Create VIP Customers

In this episode, Kailey and Kristin discuss customer DNA, uniting online data and in-store experience, and creating VIP customers through predictive analytics.

Good Data, Better Marketing - Enhancing Your Customer Experience with Omnichannel Engagement

In this episode, Carolyn Pollock, Chief Marketing Officer at Tailored Brands, discusses how to unlock more meaningful communication with customers and the power of creating a strong engine for new customer acquisition.

Good Data, Better Marketing - Removing Barriers for a Seamless Customer Experience

In this episode, John Sheldon, Chief Marketing Officer at SmileDirectClub, talks about the importance of a CRM across a business, rethinking the role of digital in the funnel, and the change in consumers' confidence in telehealth.

Good Data, Better Marketing - A Data-Driven Approach to Building Authentic Relationships

In this episode, Keri Taub, VP of Strategy at Bloomingdale’s, discusses how bringing quantitative and qualitative data together is essential to building authentic relationships and memorable experiences in the luxury retail industry.