Resource Center
Podcasts


Builders Wanted
Inside a Rebrand: How Twilio Got Its Swagger Back with CMO Chris Koehler and VP of Brand Adam Morgan
Twilio just reintroduced itself to the world with a bold new brand—and in this kickoff episode of Builders Wanted, you’ll meet the leaders behind it.
-
Podcast
The Omnichannel Challenge: Balancing AI and Data Privacy
In this episode, Jennifer Peters, Director of DTC, MarTech & Digital Compliance at OLLY, discusses the challenges of integrating AI in regulated environments, the implications of new legislation on data privacy, and leveraging omnichannel strategies effectively.
-
Podcast
How Next-Gen Commerce Experiences Simplify Shopping
In this episode, Robert Gash, Chief Consumer Commerce Officer at Hearst Magazines, discusses strategies for making purchasing decisions easier for consumers, reducing informational friction, and how AI is redefining consumer experiences.
-
Podcast
Anthropologie’s Elizabeth Preis: Creativity-Led, Data-Informed, & Consumer-Inspired
In this episode of Twilio's Builders Wanted podcast, Elizabeth Preis, Chief Marketing Officer at Anthropologie, discusses taking risks at the right time, designing impactful omni-channel experiences, and crafting concise stories through data.
-
Podcast
Inspiring Product Discovery and Brand Engagement with Ali Miller, Vice President of Product Management, Ads at Instacart
In this episode of Twilio's Builders Wanted podcast, Ali Miller, Vice President of Product Management, Ads at Instacart discusses the power of human interaction, winning the digital shelf, and creating a recipe for trust.
-
Podcast
Phy-gital Customer Engagement Strategies with Julie Roy, SVP & CMO of DSW
In this episode of Good Data Better Marketing podcast, Julie Roy, Senior Vice President and Chief Marketing Officer at DSW discuss the phy-gital customer experience, building loyalty through content and communities, and balancing brandformance
-
Podcast
Good Data, Better Marketing - Using Predictive Analytics to Create VIP Customers
In this episode, Kailey and Kristin discuss customer DNA, uniting online data and in-store experience, and creating VIP customers through predictive analytics.
-
Podcast
Good Data, Better Marketing - Enhancing Your Customer Experience with Omnichannel Engagement
In this episode, Carolyn Pollock, Chief Marketing Officer at Tailored Brands, discusses how to unlock more meaningful communication with customers and the power of creating a strong engine for new customer acquisition.
-
Podcast
Good Data, Better Marketing - Removing Barriers for a Seamless Customer Experience
In this episode, John Sheldon, Chief Marketing Officer at SmileDirectClub, talks about the importance of a CRM across a business, rethinking the role of digital in the funnel, and the change in consumers' confidence in telehealth.
-
Podcast
Good Data, Better Marketing - A Data-Driven Approach to Building Authentic Relationships
In this episode, Keri Taub, VP of Strategy at Bloomingdale’s, discusses how bringing quantitative and qualitative data together is essential to building authentic relationships and memorable experiences in the luxury retail industry.
Other resources to check out
Explore even more resources and inspiration for what you're building next.
Customer stories
See what builders are creating with Twilio
Discover how companies of all sizes are using Twilio to solve complex problems, accelerate growth, and deliver better customer experiences.
Blog
Build smarter with best practices, product updates, and insights
Stay ahead with technical tutorials, product deep dives, and lessons learned from builders in the field.
Docs
Developer documentation
Build better and engage your customers across all channels with our API reference documentation, quickstarts, SDKs and multi-language code samples.
Start for free, then pay as you go. No credit card required.
Experiment without limits. Build, test, and launch at your pace—no strings attached.