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Reports
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Report2024 State of Customer Engagement Report
Learn how brands are adopting AI to offer fully connected experiences and how customers are responding.
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ReportForrester TEI Study
The Total Economic Impact™ of Twilio Messaging
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Report
Twilio named a Leader in the 2024 Gartner® Magic Quadrant™ for CPaaS
Twilio has been recognized two years in a row based on its completeness of vision and ability to execute..
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ReportTwilio Named a Leader in CPaaS in 2023 IDC MarketScape Report
Twilio has once again been named a Leader in the IDC MarketScape: Worldwide Cloud Communications Platform as a Service (CPaaS) 2023 Vendor Assessment report.
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Report2022 State of Customer Engagement Report
Learn about the latest digital customer engagement trends from more than 3,400 business leaders and 4,500 consumers across the globe.
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