Twilio Voice pricing
Flexible and transparent Voice pricing
Modernize your voice stack without ripping anything out. Snap on Voice AI, payments, and branded calls alongside your current setup. Pay transparent rates. No hidden fees.
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Flexible pricing
United States
Twilio Voice pricing summary
- Pay-as-you-go: Pay per minute to make and receive calls
- Charges based on called number type, country, features
- Volume discounts and committed-used discounts available
- Free trial provides you with $15 to buy a phone number, test Voice features
Pricing current as of August 2026
Jump to: Voice pricing Phone number pricing CPS pricing Intelligent service pricing Network Traversal Service Volume pricing
United States
Pay-as-you-go Voice pricing
No commitments necessary. Build your application with calling for any device and intelligent services that help you ship faster.
|
Number type |
To make calls |
To receive calls |
Refer from Twilio |
|---|---|---|---|
|
Local calls |
$0.0140 / min |
$0.0085 / min |
|
|
Toll-free calls |
$0.0140 / min |
$0.0220 / min |
|
|
$0.0040 / min |
$0.0040 / min |
|
|
|
$0.0040 / min |
$0.0040 / min |
$0.1000 / refer |
|
|
Secure media |
Included |
Included |
|
|
Free |
$0.0025 / min |
|
Make Calls
|
Make Calls |
|
|---|---|
|
United States & Canada |
$0.0140 / min |
|
United States & Canada - Toll-Free |
$0.0140 / min |
|
United States - Alaska |
$0.0945 / min |
|
United States - Hawaii |
$0.0140 / min |
Receive calls
|
Number type |
Price |
|---|---|
|
Local numbers |
$0.0085/ min |
|
Toll-free numbers |
$0.0220/ min |
BYOC trunking pricing
|
BYOC trunking pricing |
To make calls |
To receive calls |
|---|---|---|
|
$0.0040 / min |
$0.0040 / min |
|
|
Secure media |
Included |
Included |
United States
Phone number pricing
Pick from a deep inventory of phone numbers in over 100 locales.
|
Number type |
Price |
|---|---|
|
Local numbers |
$1.15 / mo |
|
Toll-free numbers |
$2.15 / mo |
United States
Calls per second (CPS) pricing
Calculate global CPS. Available with pay‑as‑you‑go pricing and discounts for committed‑use. Provision up to 30 CPS in the console.
1
51+
Calls per second
Pay as you go Pricing
United States
Intelligent service pricing
|
Feature |
Price |
|
|
|---|---|---|---|
|
Starting at |
|
|
|
|
$0.12 / call |
|
|
|
|
Recording |
Storage |
Transcription |
|
|
$0.0075 / call |
|
|
|
|
$0.0024 / min |
|
|
|
|
Emergency calling |
$0.75 / mo per number |
|
|
|
Batch Transcription |
Streaming (Real-Time) Transcription |
|
|
|
Standard |
Text Analysis |
|
|
|
Input characters |
Output characters |
|
|
|
Virtual agent with Google Dialogflow CX |
$0.095 / sec |
|
|
|
Virtual agent generative AI features |
$0.00283 / sec |
|
|
|
$0.032 / sec |
|
|
|
|
Starting at |
|
|
|
|
$0.0044 / min |
|
|
|
|
$0.0044 / min |
|
|
|
|
$0.07 / min |
|
|
|
|
Twilio Picks Provider (Default) |
Deepgram Nova or Google v2 |
|
|
|
Standard Google v1 Model |
Enhanced Google v1 Model |
|
|
|
Free |
|
|
|
|
Standard |
Neural |
Generative |
United States
Network Traversal Service
|
Network Traversal |
Price |
|---|---|
|
STUN |
Free |
|
TURN - US East, US West, Europe |
$0.4000 / per gigabyte |
|
TURN - Asia |
$0.6000 / per gigabyte |
|
TURN - Ocenia |
$0.8000 / per gigabyte |
United States
Volume discounts
When your application reaches volume scale, you’ll automatically get volume pricing. No negotiation necessary.
Recording storage volume pricing
|
Minutes per month |
Price |
|---|---|
|
First 5 million minutes |
$0.00050 / min |
|
Next 10 million minutes |
$0.00025 / min |
|
Above 15 million minutes |
$0.00015 / min |
Committed-use discounts
Enterprise pricing is available to customers with use cases that exceed our volume discounts. Commit to annual message volumes and receive a discount beyond standard volume tiers. Contact our sales team to learn more.
Voice pricing FAQs
When you use Twilio for your voice communications, you get what you pay for: best-in-class documentation and SDKs, a gold-standard developer experience, reliable global carrier relationships for exceptional connectivity, and a full platform that brings all your communications together under one roof.
We’ve invested in foundational elements that make your life easier and future-proof your solutions like compliance certifications (HIPAA, GDPR, PCI, SOC 2, ISO/IEC 27001) to meet high security and compliance standards. As well as AI capabilities to power smart transcription, sentiment analysis, and other data points to capture key data about customers every time you interact with them.
You can find vendors who charge less upfront, but when you build with Twilio, you get a premium offering that works reliably and delivers lasting ROI over time.
No, there are no hidden fees with Twilio. We make our pricing transparent and only charge you for your usage so there are no billing surprises. You can also scale up or down at any time based on your call volumes and budget.
You automatically unlock volume discounts when you hit a threshold of monthly voice minutes. These discounts apply when you move into the next threshold for voice minutes.
For example:
First 100,000 minutes: standard rate
Next 900,000 minutes: lower rate
Next 9 million minutes: lower rate
Volume pricing applies to U.S. and Canadian voice minutes, messages and phone numbers.
Yes, there are fees for additional Twilio Voice features.
Call recording costs $0.0025 per minute for recording. (Scroll up to the Intelligence service pricing section for more details.)
Voice AI features have additional charges, such as running virtual agents with Google Dialogflow CX, virtual agent custom prompt voices, and text-to-speech. (Scroll up to the Intelligence service pricing section for more details.)