Precios de pago por consumo para la API de WhatsApp Business
Gracias a nuestros precios transparentes y escalables de WhatsApp, es fácil comprender cuánto pagarás por enviar mensajes de WhatsApp desde tu empresa.
‡ Aplican términos de precios. Consulta los detalles.
Calculadora de precios de mensajería de WhatsApp
Los precios de WhatsApp se calculan en función de la tarifa por mensaje de Twilio, además de la tarifa por mensaje de plantilla de Meta, que Twilio pasa a los clientes. La tarifa por mensaje (entrante o saliente*) de Twilio para WhatsApp es de MXN 0,1049 ‡. Las tarifas por mensaje de plantilla de Meta están disponibles en las tarjetas de tarifas de WhatsApp.
Cómo funcionan las categorías y las tarifas de plantilla de Meta
La tarifa por mensaje de plantilla de Meta varía según el caso de uso: servicio, autenticación o marketing. Se te cobrará por cada mensaje de plantilla que envíes.
Durante el horario de servicio al cliente, Meta no cobra por los mensajes de plantilla de servicios ni por los mensajes de formato libre.
La ventana de servicio al cliente dura 24 horas después de recibir un mensaje de WhatsApp iniciado por el cliente. Se te seguirá cobrando por las plantillas de marketing y autenticación.
Plantilla de servicio
Solicitudes, transacciones, notificaciones posteriores a la compra o recordatorios de facturación de clientes específicos.
Plantilla de marketing
Plantillas creadas por la empresa que no se consideren de servicio o autenticación (por ejemplo, promociones, ofertas, actualizaciones informativas, solicitudes de encuestas).
Mensajes de formato libre
Mensajes que no utilizan una plantilla. Estos solo se permiten durante una ventana de servicio al cliente.
Total mensual estimado
MXN 0.00
MXN 0.105/mensaje Tarifa de Twilio = MXN 0.00
Plantilla de servicio (No disponible para esta región)
Meta no permite enviar este tipo de plantillas en esta región
Pueden aplicarse tarifas más altas según las tarifas de autenticación internacional de Meta.
MXN 0.105/mensaje Tarifa de Twilio = MXN 0.00
Plantilla de autenticación (No disponible para esta región)
Meta no permite enviar este tipo de plantillas en esta región
MXN 0.105/mensaje Tarifa de Twilio = MXN 0.00
Plantilla de marketing (No disponible para esta región)
Meta no permite enviar este tipo de plantillas en esta región
MXN 0.105/mensaje Tarifa de Twilio = MXN 0.00
Mensajes de formato libre (No disponible para esta región)
Meta no permite enviar este tipo de plantillas en esta región
*Los precios pueden cambiar de vez en cuando sin previo aviso. El cálculo no incluye funciones complementarias. Se aplicará una tarifa de procesamiento de mensajes fallidos de MXN 0,0210 por mensaje únicamente a aquellos que finalicen con el estado "Failed" (Fallido).
Agrégalo: Messaging Engagement Suite
Optimiza la funcionalidad de la mensajería de WhatsApp con características para mejorar la interacción con el cliente y el rendimiento de marketing.
|
Características |
Tarifa de Twilio por mensaje |
|---|---|
|
Acortamiento de enlaces/seguimiento de clics y |
MXN 0,3147 |
Menos trámites administrativos, más mensajes leídos
Envía y recibe mensajes a usuarios de WhatsApp usando las API de mensajería de Twilio que ya conoces y evita las complejidades de la integración en la API de WhatsApp de Meta. Twilio te permite escalar tus comunicaciones con menos sobrecarga técnica. Comienza a interactuar más rápido con los clientes gracias al onboarding rápido, la infraestructura administrada, el cumplimiento global y las herramientas de mensajería unificadas.
Precios de Llamadas de WhatsApp Business
Llamadas de WhatsApp Business utiliza precios por minuto. Se calculan en función de la tarifa de API de canales de Twilio, además de la tarifa de conectividad de WhatsApp de Meta, que Twilio pasa a los clientes.
Twilio: Precios de Llamadas de WhatsApp Business
|
API de canales |
Entrantes |
Salientes |
|---|---|---|
|
Minuto de API de canales de WhatsApp |
MXN 0,1049 |
MXN 0,1049 |
Meta: Precios de conectividad de Llamadas de WhatsApp Business
La tarifa de conectividad de WhatsApp por minuto de Meta se basa en el código de país de WhatsApp del cliente. Elige una ubicación a continuación para calcular los costos.
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Afghanistan |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Australia |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bangladesh |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Cambodia |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
China |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Hong Kong |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Japan |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Laos |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Mongolia |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Nepal |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
New Zealand |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Papua New Guinea |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Philippines |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Singapore |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Sri Lanka |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Thailand |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Tajikistan |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Turkmenistan |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Taiwan |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Uzbekistan |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Vietnam |
Rest of Asia Pacific
|
MXN 0,00000
|
MXN 0,23919
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Albania |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Armenia |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Azerbaijan |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Belarus |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bulgaria |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Croatia |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Czech Republic |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Georgia |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Greece |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Hungary |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Latvia |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Lithuania |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Macedonia |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Moldova |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Poland |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Romania |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Serbia |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Slovakia |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Slovenia |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ukraine |
Rest of Central & Eastern Europe
|
MXN 0,00000
|
MXN 0,19932
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Algeria |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Angola |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Benin |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Botswana |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Burkina Faso |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Burundi |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Cameroon |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Central African Republic |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Chad |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ivory Coast |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Djibouti |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Eritrea |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ethiopia |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Gabon |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Gambia |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ghana |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Guinea-Bissau |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Kenya |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Lesotho |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Liberia |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Libya |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Madagascar |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Malawi |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Mali |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Mauritania |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Morocco |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Mozambique |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Namibia |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Niger |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Rwanda |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Sudan |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Sierra Leone |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Senegal |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Somalia |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
South Sudan |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Swaziland |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Tanzania |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Togo |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Tunisia |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Uganda |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Republic of the Congo |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Zambia |
Rest of Africa
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Austria |
Rest of Western Europe
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Belgium |
Rest of Western Europe
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Denmark |
Rest of Western Europe
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Finland |
Rest of Western Europe
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ireland |
Rest of Western Europe
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Norway |
Rest of Western Europe
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Portugal |
Rest of Western Europe
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Sweden |
Rest of Western Europe
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Switzerland |
Rest of Western Europe
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bahrain |
Rest of Middle East
|
MXN 0,00000
|
MXN 0,26646
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Iraq |
Rest of Middle East
|
MXN 0,00000
|
MXN 0,26646
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Jordan |
Rest of Middle East
|
MXN 0,00000
|
MXN 0,26646
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Kuwait |
Rest of Middle East
|
MXN 0,00000
|
MXN 0,26646
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Lebanon |
Rest of Middle East
|
MXN 0,00000
|
MXN 0,26646
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Oman |
Rest of Middle East
|
MXN 0,00000
|
MXN 0,26646
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Qatar |
Rest of Middle East
|
MXN 0,00000
|
MXN 0,26646
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Yemen |
Rest of Middle East
|
MXN 0,00000
|
MXN 0,26646
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bolivia |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Costa Rica |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Dominican Republic |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ecuador |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
El Salvador |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Guatemala |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Haiti |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Honduras |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Jamaica |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Nicaragua |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Panama |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Paraguay |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Puerto Rico |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Uruguay |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Venezuela |
Rest of Latin America
|
MXN 0,00000
|
MXN 0,24338
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Canada |
North America
|
MXN 0,00000
|
MXN 0,25387
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
United States |
North America
|
MXN 0,00000
|
MXN 0,26149
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
American Samoa |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Andorra |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Anguilla |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Antigua and Barbuda |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Aruba |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ascension |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Barbados |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bahamas |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Belize |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bermuda |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bhutan |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Bosnia and Herzegovina |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
British Indian Ocean Territory |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Brunei |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Cape Verde |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Cayman Islands |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Cook Islands |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Congo, Dem Rep |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Cyprus |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Djibouti |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Dominica |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Estonia |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Falkland Islands |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Faroe Islands |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Fiji |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
French Guiana |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
French Polynesia |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Gibraltar |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Greenland |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Grenada |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Guadeloupe |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Guam |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Guinea |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Guyana |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Iceland |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Kazakhstan |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Kyrgyzstan |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Kiribati |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Liechtenstein |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Luxembourg |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Macau |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Marshall Islands |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Martinique |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Maldives |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Malta |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Micronesia |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Montserrat |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Monaco |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Montenegro |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Myanmar |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Namibia |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Norfolk Island |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Northern Mariana Islands |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Netherlands Antilles |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
New Caledonia |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Palestine |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Palau |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Reunion |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Samoa |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
San Marino |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Seychelles |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Solomon Islands |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Suriname |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
St Kitts and Nevis |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
St Lucia |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
St Pierre and Miquelon |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
St Vincent and Grenadines |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
St Maarten |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Turks and Caicos |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Timor-Leste |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Togo |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Tonga |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Trinidad and Tobago |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Ukraine |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Vatican City |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Virgin Islands, British |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Virgin Islands, U.S. |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Vanuatu |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Wallis and Futuna |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Kosovo |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Zimbabwe |
Other
|
MXN 0,00000
|
MXN 0,27695
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Argentina |
Argentina
|
MXN 0,00000
|
MXN 0,21191
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Brazil |
Brazil
|
MXN 0,00000
|
MXN 0,22660
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Chile |
Chile
|
MXN 0,00000
|
MXN 0,25387
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Colombia |
Colombia
|
MXN 0,00000
|
MXN 0,23289
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Egypt |
Egypt
|
MXN 0,00000
|
MXN 0,26646
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
France |
France
|
MXN 0,00000
|
MXN 0,20771
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Germany |
Germany
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
India |
India
|
MXN 0,00000
|
MXN 0,11120
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Indonesia |
Indonesia
|
MXN 0,00000
|
MXN 0,50774
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Israel |
Israel
|
MXN 0,00000
|
MXN 0,26646
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Italy |
Italy
|
MXN 0,00000
|
MXN 0,25387
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Malaysia |
Malaysia
|
MXN 0,00000
|
MXN 0,22660
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Mexico |
Mexico
|
MXN 0,00000
|
MXN 0,19722
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Netherlands |
Netherlands
|
MXN 0,00000
|
MXN 0,13218
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Nigeria |
Nigeria
|
MXN 0,00000
|
MXN 0,21611
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Pakistan |
Pakistan
|
MXN 0,00000
|
MXN 0,24968
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Peru |
Peru
|
MXN 0,00000
|
MXN 0,25387
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Russia |
Russia
|
MXN 0,00000
|
MXN 0,20352
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Saudi Arabia |
Saudi Arabia
|
MXN 0,00000
|
MXN 0,26646
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
South Africa |
South Africa
|
MXN 0,00000
|
MXN 0,22660
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Spain |
Spain
|
MXN 0,00000
|
MXN 0,27066
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
Turkey |
Turkey
|
MXN 0,00000
|
MXN 0,22660
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
United Arab Emirates |
United Arab Emirates
|
MXN 0,00000
|
MXN 0,26646
|
Country |
Meta Region |
Inbound per minute |
Outbound per minute |
|---|---|---|---|
United Kingdom |
United Kingdom
|
MXN 0,00000
|
MXN 0,20771
|
Comienza a usar la mensajería de WhatsApp sin costo
Integra las potentes API de Twilio para comenzar a conectarte con tus clientes en WhatsApp. Empieza a crear gratis hoy.
Obtén más información sobre los precios de WhatsApp
Las conversaciones iniciadas por el usuario que comienzan desde un anuncio en Facebook o Instagram y, luego, se dirigen a WhatsApp o a una página de Facebook son gratuitas durante las 72 horas posteriores al inicio de la conversación. Sin embargo, la conversación solo es gratuita si respondes dentro de las 24 horas luego del mensaje inicial y si los mensajes adicionales que envías son en respuesta a las respuestas del cliente.
Todavía se aplican tarifas de Twilio. Y los cargos por anuncios de Facebook e Instagram también aplican.
Cuando un usuario de WhatsApp te envía un mensaje, se inicia un temporizador de 24 horas llamado “ventana de servicio al cliente”. Si ya se inició una, esta se actualiza.
Cuando se abre una ventana de servicio al cliente entre tú y un usuario, puedes enviar cualquier tipo de mensaje al usuario, ya sea una plantilla o un mensaje de formulario libre. Si una ventana no está abierta entre tú y el usuario, solo puedes enviar mensajes de plantilla al usuario, ya que los mensajes de plantilla son el único tipo que se puede enviar fuera de la ventana de servicio al cliente.
Cuando envíes una plantilla de WhatsApp para su aprobación a través de la consola de Twilio, se te pedirá que selecciones una de las siguientes categorías: Marketing, autenticación o servicio.
Si WhatsApp determina que tu selección de categoría es inexacta, WhatsApp cambiará la categoría de la plantilla y se aplicará el precio según corresponda.
Los niveles de alto volumen pueden recibir descuentos por parte de Meta. Los niveles en los que comienzan los descuentos varían según el país y el caso de uso. Más información aquí.
Los precios que se indican en esta página solo se aplican a la API de mensajería programable.
En el caso de Flex, no se aplica la tarifa por mensaje. Consulta los precios de Flex para obtener más información.
‡ Todos los precios que se muestran en pesos mexicanos (MXN) incluyen todos los impuestos aplicables y se convirtieron de dólares estadounidenses a la moneda local utilizando la tasa de cambio trimestral del Banco de México (Banxico). Todos los precios que se muestran en dólares estadounidenses (USD) no incluyen los impuestos aplicables.