Vaccine Distribution

Learn how to quickly scale vaccine distribution programs


Communication solutions for vaccines


Use digital communications to roll out the COVID-19 vaccine efficiently and equitably.

Public information and alerts

Inform residents about vaccine updates via email, SMS, voice and WhatsApp. Answer inbound questions and reach target populations with time-sensitive information.

Customer story
How Pittsburgh’s 311 service went remote in less than a week

Distribution logistics

Coordinate distribution partners, from manufacturing to pharmacies, so vaccines arrive at the right time and temperature.

Customer story
How SystemOne deploys connected devices to detect disease

Appointment registration

Launch a self-serve or automated system for residents to request the vaccine. Integrate requests into your system of record and prioritize patients based on eligibility at each phase of the rollout.

Customer story
How CipherHealth empowers healthcare providers to better manage critical resources

Reminders and notifications

Serve patients safely and equitably with automated appointment scheduling, triggered reminders for follow-up visits, and virtual “waiting rooms” to ensure social distancing.

Customer story
How Philips Medumo delivers a new waiting room experience with Twilio

Track effectiveness

Monitor vaccine efficacy and identify adverse health outcomes. Send SMS and voice surveys and integrate the responses with your system of record to analyze outcomes at individual and population levels.

Customer story
How the University of Arizona pioneers life-saving COVID-19 tracking with Twilio SMS

We utilized your product, almost overnight, to turn on a call center to schedule patients around Texas for COVID-19 testing. Honestly not sure where we would be without your software and the ease of use it has provided us.

Ryan Alfhors

Director of Information Technology