Customer Agreements

• Terms of Service
• Acceptable Use Policy
• Service and Country Specific Requirements
• Data Protection Addendum (DPA)
• Security Overview
• Service Level Agreement
• Advisory Services Terms
• European Electronic Communications Code Rights Waiver
• Customer Name Changes and Assignments
• Updates to Legal Terms and Conditions

Supplier Agreements

• Supplier Purchase Order Terms and Conditions
• Country-Specific Terms
• Supplier Data Protection Addendum
• Supplier Code of Conduct

ISV Partner Terms

• Twilio API for SFDC Services
• Flex Zendesk Terms

Build Partner Program Terms

• Partner Program Policies
• Partner Terms of Service (PTOS)
• Acceleration Program Participation Terms

Mobile Application & Twilio Community Terms

• Twilio Frontline End User App Terms
• Twilio Community Terms of Use

Intellectual Property

• DMCA Policy
• Trademark

Privacy

• Data Privacy at Twilio
• Privacy Notice
• Binding Corporate Rules
• Sub-processors
• GDPR
• Privacy Shield

Referrals

• Referral Program Terms and Conditions

Resources for Law Enforcement

• Government Requests
• Transparency Report

Civil Requests

• Submit a request or subpoena

Code of Conduct & Ethics Hotline

• Twilio Code of Conduct
• Ethics and Whistleblower Hotline

Digital Promotions General Rules

• Sweepstakes Rules

Legal Notices for Twilio's Web Site

• Impressum (Germany)