Twilio delivers on the promise brands have been making for years—personalized engagement at scale. Our tools work with your existing stack to enable fast innovation, and give you the data you need about each and every customer to make all your interactions unique.
Make every interaction smarter
Reach your customers any way, anywhere
Give your teams real-time context
Built on scale and trust
Twilio is one of the first and only Customer Engagement Platforms to bring contextual data, communications tools, and AI together in a single platform. We make it easy for businesses to personalize every step of a customer’s unique journey.
*The above stats are from January 2023-December 2023
IBM brought in Twilio Segment to send real-time customer communications and increase new product adoption and retention.
After relaunching the Allē loyalty program and sending personalized text messages to members with coupons, offers, and relevant product information, Allergan increased sales and reached new membership records.
By integrating their backup functionality with Twilio’s SMS API, MongoDB was able to guarantee secure access for their customers from day one.
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Get started on a proof-of-concept that you can scale—no credit card required—or work with more than 2,000 technology partners to help implement Twilio’s solutions.