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  • By Ashley Boucher
    Transcribe a Voice Message in Node.js with Twilio Functions voicetranscribe.png

    In this tutorial you’ll leverage Twilio Programmable Voice to receive phone calls at your Twilio phone number, and transcribe any voice messages left by the caller. This guide can be used as a foundation to build your own voicemail system.

    Prerequisites

    To get started with this tutorial, you’ll need the following:

    Create a new Twilio Functions Service

    Through Twilio, you can configure a webhook that will handle any incoming calls to your Twilio phone number.

    You’ll need a place to host the code for the webhook - this could be your own server, or locally running application, but for this tutorial you’ll use Twilio Functions. Twilio Functions is a serverless environment that lets you deploy backend services without the overhead of setting …

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  • By Annie Benitez Pelaez
    Twilio Elastic SIP Trunking Increases Momentum highway.jpg

    The Twilio Elastic SIP Trunking product line has been firing on all cylinders over the past year, realizing impressive gains across all key business metrics. The results validate our strategy, which is to build a disruptive SIP trunking service in the cloud that provides customers increased business agility, PSTN connectivity that is accessible all over the world, and significantly lower costs.

    Our expanding momentum has been recognized by respected third parties, including TMC, Eastern Management Group and Omdia. Most gratifying is the growing list of customers who have entrusted Twilio with their PSTN connectivity.

    Rapidly growing customer base

    Customers have taken notice of the many advantages offered by Twilio Elastic SIP Trunking. For the third consecutive year, we’ve notched double digit growth in our customer base. We’re winning accounts for demanding PSTN connectivity services in countries all over the globe, including contact center, unified communications, and numerous embedded voice telephony …

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  • By August Allard
    Introducing Python Developer for Technical Content, August Allard augustallard.png

    Ask just about any programmer why they like to write code, and I’ll bet you a giant slice of chocolate cake that every single person will give at least one of these answers:

    • “I love making things!”
    • “I love learning how things work!”
    • “I love solving problems!”

    Of course, this isn’t an exhaustive list of the reasons why people like to write code, but the exclamations in this list have reliably and recurrently come up when I get into conversations with fellow developers. Often, these developers will tell me that not only do they love making things, love learning how things work, or love solving problems, they have actually always enjoyed these things, even in their childhood.

    This unique collection of interests — building, learning, solving — is the longstanding core of my identity.

    How it started

    In elementary school, Mrs. Elliott was my daycare provider and watched over me …

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  • By Lizzie Siegle
    Build a SMS Haiku Generator with Twilio Serverless and Datamuse haikuheader2.png

    Get ready for National Haiku Poetry Day on April 17th and celebrate National Poetry Month all April! A haiku is a three-line poem where the first and third lines contain five syllables while the second line contains seven. This tutorial will go over how to build a haiku generator via SMS using the Twilio Serverless Toolkit and the Datamuse API. Text a word like "code" to +14243392702 to receive a haiku relating to that word, as seen below.

    code sms example

    Prerequisites

    1. A Twilio account - sign up for a free one here and receive an extra $10 if you upgrade through this link
    2. A Twilio phone number with SMS capabilities - configure one here
    3. Node.js installed - download it here

    Make and Test the Function Locally

    Let’s write a function that generates a haiku according to SMS input. The Serverless Toolkit developed by my teammate Dominik helps us debug our Twilio …

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  • By Liz Moy
    Build and Deploy: How COVID-19 Accelerated Telemedicine Build and Deploy Season 2 Episode 1

    Build and Deploy with Liz Moy is a curiosity-driven technology podcast. This season, we’ll be talking to developers and technologists in healthcare about what they’re building to make the world a healthier place. Experts in the field of robotics, artificial intelligence, and telemedicine  will help me understand why it took so long to get here, and we’ll dive into what the future of telemedicine might look like.

    Our first episode is a conversation with Jeff Lawson, CEO and Co-Founder of Twilio and Dr. Erica Lawson, pediatric rheumatologist at UCSF. Twilio Head of Global Healthcare Services, Susan Lucas Collins provides an expert point of view around the shifts that have happened. And Dr. Tim Peck of Curve Health and IDEO shares why there has never been a better time to be a founder working in healthcare technology.

    Subscribe and Listen on: APPLE PODCASTS | SPOTIFY | RSS | STITCHER …

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  • By Liz Moy
    Build and Deploy Season 2: Telemedicine Build and Deploy Header

    Thanks for listening to the Build and Deploy podcast!

    Subscribe to the podcast

    APPLE PODCASTS | SPOTIFY | STITCHER | POCKET CASTS | DEEZER | RSS | GOOGLE

    Healthcare Resources and Tools

    Twilio.org COVID-19 Vaccine Distribution Grant Round and Support

    To support global vaccine distribution and administration, Twilio.org is providing $10 million in grants, $1 million in product credits, and committing 1,000 volunteer hours to support organizations that are helping underserved communities get vaccinated. If you’re working on vaccine distribution for underserved communities, we encourage you to apply for support. Apply here.

    Build a COVID-19 Vaccine Standby List

    A new Quick Deploy app to quickly launch a COVID-19 vaccine standby list is now available for public health agencies. Deploy the template here.

    Build a Call Overflow System with Twilio Studio and Serverless

    Telephony systems for healthcare provider offices are overloaded with calls due to vaccine appointment scheduling. As …

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  • By Diane Phan
    How to Send a Picture on WhatsApp Using Twilio and Python header - How to Send a Picture on WhatsApp Using Twilio and Python

    The WhatsApp Business API from Twilio is a powerful, yet easy to use service that allows you to communicate with your users on the popular messaging app.

    In this article, we’ll walk you through how you can develop a functional Python program to send an image to a user through WhatsApp.

    Twilio WhatsApp console with an image and message "check out this owl!"

    Prerequisites

    To follow this tutorial you need the following items:

    The Twilio WhatsApp sandbox

    Twilio provides a WhatsApp sandbox, where you can easily …

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  • By Nikki Rubin
    Building Your Startup’s Customer Engagement Roadmap Building_Your_Startups_Customer_Engagement_Roadmap.jpg

    Twilio Startups is designed for early-stage founders building the future of communications with Twilio and Twilio SendGrid. From the launch of your startup, customer engagement is key to building meaningful connections and improving customer experience. To help you in your startup journey, check out the Twilio Startups Customer Engagement Canvas below for startup founders looking to plan their communications roadmap and create lasting customer relationships. Read on to start building your own Customer Engagement Canvas and access the latest research from Twilio to help your startup grow and scale.

    Why is building a customer engagement roadmap important for startups?

    Customer engagement is the emotional connection between your company and your customers—these sentiments strongly influence buying decisions. Unsurprisingly, customers who actively engage with a business tend to be more loyal and customers spend more money supporting brands they feel connected to.

    In business, like in life, you should always have empathy …

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  • By Valeriane Venance
    Send a WhatsApp Message in 30 Seconds with Ruby how-to-send-whatsapp-message-ruby

    Do I need to introduce WhatsApp? If you are reading this article, you are probably familiar with it, but in case you don't, WhatsApp is a cross-platform centralized messaging and voice-over-IP service that allows people from all over the world to communicate via text and voice calls.

    In this tutorial, you will learn how to send your first WhatsApp message using the Ruby programming language and Twilio.

    A bit of configuration, 30 seconds of code and you’ll be done!

    Requirements

    To follow along with me, you will need:

    Getting started

    Create a new folder called ruby-whatsapp on your computer, this is where we are going to create our code files.

    Install dependencies

    We will need the following gems:

    • bundler for avoiding permissions error
    • twilio-ruby …
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  • By Miguel Grinberg
    How to Send an SMS in FastAPI with Twilio How to Send an SMS in FastAPI with Twilio

    Twilio is all about powering communication and doing it conveniently and fast in any language. But if you have a Python application written with the asyncio package, it may not be completely clear how to translate the examples from the documentation into non-blocking code that works well with an asynchronous loop.

    In this tutorial you’ll learn how to properly deliver SMS notifications from a FastAPI application. The techniques shown here are also applicable to other asyncio frameworks.

    Project demo

    Tutorial requirements

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