Resource Center

Whitepaper: IDC Education Spotlight

Learn how utilizing digital engagement tools appeals to younger, digitally native generations, enhancing enrollment, retention, and satisfaction outcomes.

Webinar: Building Durable Relationships in Higher Education

Discover the strategies for using digital communications, personalization, and AI to improve higher education outcomes.

Webinar: Unlock the Power of Personalized Healthcare in the Digital Age

Discover how AI and personalization revolutionize healthcare communication. Learn trends, compliance, and strategies for enhanced patient care.

Demo: Digital Community Engagement - The Toolkit of a Humanitarian Healthcare Worker

The Toolkit of a Humanitarian Healthcare Worker.

Ebook: Appointment Outreach

Deep-dive into enhancing patient engagement with scalable, omnichannel notifications tailored to their preferences.

Webinar: Transforming Higher Education with Digital Solutions

Explore the challenges and strategies of digital transformation in higher education, from assessing digital maturity to implementing student-centric solutions.

Cookbook: Humanitarian Response

Learn from five nonprofits activating humanitarian response programs with digital communications.

Ebook: Effective Healthcare Communication

Learn strategies for timely, personalized, and engaging interactions with your patients to drive higher satisfaction and lower cost to serve.

2024 State of Nonprofit Digital Engagement Report

Explore AI and digital adoption trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education.

Global Regulatory & Compliance Guide for Marketers

Learn how to balance effective marketing and customer communications practices with regulatory compliance measures across the world

Scale Your Impact with AI-Powered Engagement

Explore how social impact organizations – including healthcare, education, humanitarian aid and the public sector – can leverage Twilio's AI-powered engagement solutions to drive intelligent interactions and achieve scalable program outcomes. And learn how to strategically implement AI to accelerate engagement goals and create significant impact.

Democracy is Built on Communication

In this report we take a closer look at the intersection of communication and political engagement, including how organizations are using APIs to power connections between people and their elected officials.