Resource Center

Webinar: Building Durable Relationships in Higher Education

Discover the strategies for using digital communications, personalization, and AI to improve higher education outcomes.

Consumer Preferences Report

Improve your customer communication strategy with insights and data from 3,900 global consumers in Twilio’s latest Consumer Preferences Report.

Global Regulatory & Compliance Guide for Marketers

Learn how to balance effective marketing and customer communications practices with regulatory compliance measures across the world

9 best practices for multichannel marketing

Learn the best practices of multichannel marketing to increase your campaign success and track your ROI

How to use owned media channels to boost marketing ROI

Learn how to optimize for quality and boost customer engagement.

5 Trends That Are Changing Customer Engagement

The 5 noteworthy trends that will define customer relationships in 2023 and beyond.

MC Product Tour

A self-guided tour of Twilio SendGrid's Marketing Campaigns with contact management, personalization, content creation, campaign setup, and optimization.

2023 Email Marketing Calendar

This 2023 email marketing calendar will help you stay on top of key dates with best practices, expert tips, and inspirational email ideas.

Apple MPP Guide

Learn everything you need to know about Apple’s MPP—how it will impact your business and how to adapt email programs for success.

Bulk Email Guide

This guide shares what bulk email is, how to send it successfully, and what common pitfalls you need to avoid to reach up to millions of recipients.

The Complete Guide to Email Metrics

Email metrics provide a clear picture of what your audience wants and when. But what exactly should you measure? In this guide, we share our top email metrics.

6 Questions Retailers Should Ask Their ESP

This guide shares the six questions you should ask a potential email partner, as well as what to look out for in a vendor response.