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  • What is a customer engagement platform?
  • Omdia Universe: Customer Engagement Platforms report
  • 2022 State of Customer Engagement Report
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    Article

    What is a customer engagement platform?

    Meet the modern way to engage customers and build brand advocacy

  • jul12_CEP_Omida_Report_NAMER_listing-hero@3x
    jul12_CEP_Omida_Report_NAMER_card@3x
    Report

    Omdia Universe: Customer Engagement Platforms report

    Omdia ranked Twilio as a leader in Customer Engagement Platforms and gave Twilio the highest ranking in customer experience.

  • SOCER-2022_desktop@3x.png
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    Report

    2022 State of Customer Engagement Report

    Discover insights from over 2,500 global enterprise decision-makers to learn emerging customer engagement trends and how to address them.

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  • Uplevel Customer Engagement with the #1 CDP

    North America / Online

    Customers expect personalized experiences, but businesses cannot cater to preferences without understanding how customers actually like to engage.

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    North America / Online

    Discover how the biggest carriers are selecting the right tools to create the ‘VIP-experience’ for every customer, and the benefits they are reaping as a result.

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