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Twilio Resource Center

  • The executive leader's guide to customer engagement
  • Omdia Universe Customer Engagement Platforms Report
  • IDC Whitepaper: A Platform Approach is Critical to Customer Engagement Success and Building Trust
  • executive leader's guide to customer engagement
    Twilio's executive leader's guide to customer engagement
    Guide

    The executive leader's guide to customer engagement

    Learn how Twilio’s Customer Engagement Platform can help companies drive brand loyalty and grow long-term profitability

  • jul12_CEP_Omida_Report_NAMER_listing-hero@3x
    jul12_CEP_Omida_Report_NAMER_card@3x
    Report

    Omdia Universe Customer Engagement Platforms Report

    Omdia ranked Twilio as a leader in Customer Engagement Platforms and gave Twilio the highest ranking in customer experience.

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    Whitepaper

    IDC Whitepaper: A Platform Approach is Critical to Customer Engagement Success and Building Trust

    More organizations are adopting an integrated customer engagement platform to drive personalized interactions and increase profits, all while protecting customer data.

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  • Uplevel Customer Engagement with the #1 CDP

    North America / Online

    Customers expect personalized experiences, but businesses cannot cater to preferences without understanding how customers actually like to engage.

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  • Catering for Tomorrow's Customer - Today

    North America / Online

    Discover how the biggest carriers are selecting the right tools to create the ‘VIP-experience’ for every customer, and the benefits they are reaping as a result.

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