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Twilio Resource Center

  • Omdia Universe: Customer Engagement Platforms report
  • Email + SMS Guide
  • 2022 State of Customer Engagement Report
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    Report

    Omdia Universe: Customer Engagement Platforms report

    Omdia ranked Twilio as a leader in Customer Engagement Platforms and gave Twilio the highest ranking in customer experience.

  • email-and-sms-guide-desktop@3x.png
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    Guide

    Email + SMS Guide

    Is your business leaning on email alone to reach customers? It's time to expand your toolkit. Learn how you can pair SMS & email for better customer engagement.

  • SOCER-2022_desktop@3x.png
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    Report

    2022 State of Customer Engagement Report

    Discover insights from over 2,500 global enterprise decision-makers to learn emerging customer engagement trends and how to address them.

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  • Uplevel Customer Engagement with the #1 CDP

    North America / Online

    Customers expect personalized experiences, but businesses cannot cater to preferences without understanding how customers actually would like to engage.

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  • Virtual Superclass August 2022

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    Hands-on training for developers to learn how to build with Twilio APIs. Learn how to use new communication tools that better equip you to solve communication and customer experience challenges, and get a handle on the ever-expanding Twilioverse!

    Aug. 18, 2022 9 a.m. - None
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