Twilio Blog
Building Trust in the Age of AI: Why Identity Is the Foundation of Customer Engagement
A Heartfelt Thanks to Our Community of Builders
RCS is now generally available: Increase engagement and ROI with zero code changes
For the third year, Twilio is named a Leader in the 2025 ®Gartner Magic Quadrant™ for Communications Platform as a Service
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Developers
Explore technical topics, solutions, and resources for building with Twilio – and beyond.
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Sending RCS Cards Using PythonDylan Frankcom -
Play an Audio File in Voice Calls With PHPMatthew Setter -
Ways to easily integrate Zapier with TwilioAmanda Lange -
Build a Proxy to Connect a Call Between Two Twilio Accounts via SIPDan Bartlett -
Build an AI Video Analysis App with FastAPI, OpenAI, and SendGridJacob Muganda -
How to Implement Call Forwarding in GoPopoola Temitope -
How to Code Video Games: A Beginner's GuideJesse Sumrak -
Open Sourcing the Twilio Docs AI Buddy Prompts: Empowering Technical Writers with Smarter AI ToolsAna Maria Benites Rodríguez -
How to Use Twilio Verify Over InterconnectAbe Duarte-Rey Nubia Edith Nuñez Acero -
Build a Twilio Whatsapp + Pipedrive IntegrationDhruv Patel -
Build a Twilio SMS + Microsoft Teams IntegrationAmanda Lange -
How to run Automated AMD Tests and Fine-Tune Twilio AMD for Accurate Voice AutomationRosina Garcia Bru Fernando Vieira Machado -
Generating Synthetic Call Data to Test Twilio Voice and Conversational Intelligence and Segment IntegrationMichael Carpenter -
Build a Patient Reminder System with Go and TwilioDavid Fagbuyiro -
How to Create a GraphQL Server in Go with GqlGenElijah Asaolu
Industry Insights
Explore the latest trends, best practices, and expert tips shaping the future of customer engagement.
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Identity resolution: what it is and how it worksGeoffrey Keating Jesse Sumrak -
Data lifecycle: 6 core stages, use cases & tipsGeoffrey Keating Jesse Sumrak -
What is Reverse ETL (and how does it work)?Geoffrey Keating Jesse Sumrak -
3 types of data models & how to choose the right oneGeoffrey Keating Jesse Sumrak -
How to collect first-party data (the right way) in 2026Geoffrey Keating Jesse Sumrak -
SMS vs. Push Notifications: What's the Difference in 2026?Jesse Sumrak -
5+ reasons to use VoIP call centers in 2026 (and beyond)Nathalia Velez Ryan Jesse Sumrak -
Broadcast Text Messaging: What Is It & How to Use ItJesse Sumrak -
What Is an OTP Code? How One-Time Passwords Work (2026)Jesse Sumrak Ravleen Kaur -
Bulk SMS Marketing: What It Is and How to Get StartedJesse Sumrak -
Voice Commerce: What It Is, How It Works & Benefits (2026)Jesse Sumrak -
Quick guide to WhatsApp Business Calling APIAlvin Lee Julie Griffin -
How Email Rendering Impacts Sender ReputationDenis O'Sullivan -
SMTP Error Codes: What Do These Server Responses Mean?Jesse Sumrak -
10+ best practices to improve your email deliverabilityJesse Sumrak
Product News
Get the scoop on Twilio’s latest innovations—from upcoming betas to the latest product launches and feature updates.
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RCS is now generally available: Increase engagement and ROI with zero code changesWill McKenzie -
Announcing Twilio Support for Meta’s WhatsApp Marketing Messages Lite API on Private BetaSebastian Del Aguila Fiocco -
Announcing Data Residency for Email (EU): Local Data, Global TrustShanelle Thadani -
Streamline Multi-Account Access with One Credential on Twilio SendGridRichard Hu -
Twilio Engage: Real-Time Signals, Richer Personalization, Remarkable ExperiencesMegan DeGruttola -
Smarter Engagements on WhatsApp: WhatsApp Business Calling is Coming Very Soon to Twilio VoiceSebastian Del Aguila Fiocco -
Meet the New Data Graph Visual Builder: Model Your Data, Your WaySean Spediacci -
Generative Voices Available for <Say> in Public BetaRamón Ulldemolins -
Building the next generation of journeysMegan DeGruttola -
Introducing Generative Custom Operators for Voice IntelligenceJeff Eiden -
Level-up customer engagement with new interactive rich content features for RCSWill McKenzie -
Introducing Voice for AI Assistants, now in Developer PreviewEmily Shenfield -
User verification: Your off-the-shelf security and productivity solutionTwilio -
Ride the AI Wave with ConversationRelay: Effortless Voice AI, Made HumanJason Spulak -
Step Into the Future: Expanded Access and Features for AI AssistantsRachel Baskin
Events & Community
Learn about upcoming opportunities to connect with fellow builders and developers.
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Looking Back at the WeAreDevelopers World Congress 2023Marius Obert -
Top 7 reasons to attend SIGNAL 2023Amanda Garcia -
LLM LGTM 👍 - AI + Data Hackathon with Twilio Segment X GoogleEmily Shenfield -
The Customer is the Channel and other Takeaways from NRF 2023Scott Jennings Maureen Jann -
EMEA SIGNAL 2022 Highlights and Session ReplaysCarina Kern -
Twilio SIGNAL 2022 - EMEA Session HighlightsCarina Kern -
Why Nonprofits Attend #SIGNALConfJacob Talbot -
Twilio presents Unplugged, an interview preparation seriesTwilio -
#SIGNALConf Day 2 RecapTwilio -
#SIGNALConf Day 1 RecapTwilio -
5 Reasons Why Developers Should Come to SIGNALGreg Baugues -
#SIGNALConf Recap from @VogueAndCodeTwilio -
#SIGNALConf Day 2 RecapTim Schraeder Rodriguez -
#SIGNALConf Day 1 RecapTim Schraeder Rodriguez -
An Insider’s Guide to San Francisco: What to See, Do, Eat, and Drink at #SIGNALConfTim Schraeder Rodriguez
Partners & Ecosystem
See how Twilio partners and platform integrations are powering innovation. Explore success stories and new collaborations.
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Twilio Startup Labs Founder Spotlight: Sára Volom, Gábor Böheim, and Dániel Csala, PhotonFrank Yaw-Owusu -
Twilio Startup Labs Founder Spotlight: Yaoyee Ng & Zane Lim, Worq HealthFrank Yaw-Owusu -
Twilio Startup Labs Founder Spotlight: Mohammed El Bojaddaini, CurecallFrank Yaw-Owusu -
Empower Your Business To Communicate with Customers Using TwilioNick Khurana -
Twilio Flex Partners with Citrix to Improve Audio Quality for Remote or Hybrid AgentsTom Jose -
Our new Databricks partnership: What it is and why it mattersStillman Wong -
Twilio Startup Labs Founder Spotlight: Ethan Sherbondy & Arjun Arora, BetafiFrank Yaw-Owusu -
Twilio Startup Labs Founder Spotlight: Samuel Abaka-Wood, ShepherdFrank Yaw-Owusu -
Twilio Segment & Mixpanel - Better togetherGlenn Vanderlinden -
Survey Dynamix Integration Designed for Twilio FlexPhilip Borden -
Puzzel WFM Integration Designed for Twilio FlexPhilip Borden -
Glance Cobrowse with 1-Click Connect™ Integration Designed for Twilio FlexLehel Gyeresi -
Extend Your Contact Center With Twilio Flex Ecosystem PartnersElliot Goldwater Philip Borden -
The Flex Playmaker Expert Voice #2 – The Partner Ecosystem TeamVishnu Vardhan Ravi -
Qunomedical Medical Marketplace uses Twilio Flex to Innovate with C20YJustin Pirie
Company
Get the latest updates from inside Twilio—including leadership announcements, culture highlights, and more.
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Shining a Spotlight on Builders: Announcing Twilio's AI Startup Searchlight 2025Frank Yaw-Owusu Paul Kamp -
And the Annual Engagement Excellence Award goes to...Marcela Klein -
Announcing General Availability: Twilio Lookup’s Line Type Intelligence is now liveSebastian Del Aguila Fiocco -
Behind the Builder: Jairaj Shetty, Software EngineerTwilio Employer Brand Team -
Deliver Human-Like AI Voice Experiences with ConversationRelayJason Spulak -
Building the Next Generation of JourneysMegan DeGruttola -
Twilio SIGNAL 2025: Building customer experiences in the age of AIDisha Rustogi -
Introducing Conversational Intelligence: Unlock unified AI understanding across Voice, Messaging & Virtual AgentsJeff Eiden -
Be a Builder: Introducing Twilio's brand refreshAdam Morgan -
Seven reasons you should attend SIGNAL 2025 -
Introducing Builders Wanted, a new Twilio podcastTwilio -
Behind the Builder: Khushbu Shaikh, Technical Account LeadTwilio Employer Brand Team -
Drumroll please… Meet the 2025 finalists of our Engagement Awards -
Cracking the CDP Code: Your No-Nonsense Guide to Finding the Perfect PlatformBryn Saunders -
Twilio’s Bug Bounty Program: Celebrating 10 years of Bug BountySecurity