Developers
Explore technical topics, solutions, and resources for building with Twilio – and beyond.
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    How to Handle Incoming WhatsApp Audio Messages in GoPopoola Temitope - 
            
  
    
    Monitoring Email Delivery/Open Rates in .NET Using Twilio SendGrid WebhooksEman Hassan - 
            
  
    
    Memory Management in Go: 4 Effective ApproachesOluwadamilola Oshungboye - 
            
  
    
    How to Add SMS Capabilities to Your AI Agents in MinutesMarius Obert - 
            
  
    
    How to Build an Email Monitoring Application with SMS and Semantic AnalysisFeranmi Odugbemi - 
            
  
    
    Integrate Twilio ConversationRelay with Twilio Flex for Contextual EscalationsRicardo Bangueses - 
            
  
    
    Build a Voice AI Application With Twilio ConversationRelay and BentoMLSherlock Xu - 
            
  
    
    Build an Event Management App with Laravel and Twilio SendGridCaleb Oki - 
            
  
    
    Sending Emails in Python with Twilio SendGrid Dynamic TemplatesSam Agnew - 
            
  
    
    Build a Post-call Transcription System in Laravel with TwilioLucky Opuama - 
            
  
    
    How to send RCS messages with Ruby and TwilioAlvin Lee - 
            
  
    
    How to Send an RCS Message with Twilio and C# .NETAlvin Lee - 
            
  
    
    AI in 2035: Securing the Future of Customer EngagementEmily Shenfield Sam Watts - 
            
  
    
    Build a Smart Hiring Assistant with Django, OpenAI, and SendGridJacob Snipes - 
            
  
    
    Introducing Twilio's Compliance Embeddable: Streamlining Compliance for ISVsWill McKenzie 
Industry Insights
Explore the latest trends, best practices, and expert tips shaping the future of customer engagement.
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    111+ Creative Newsletter Name Ideas for Any IndustryJesse Sumrak - 
            
  
    
    Personalization: The key to customer experience, loyalty, and growthRavleen Kaur Maureen Jann - 
            
  
    
    Post Office Protocol Version 3 (POP3): Complete guideJesse Sumrak - 
            
  
    
    40+ Content Marketing Best Practices in 2025 (Need to Know)Jesse Sumrak - 
            
  
    
    How to write the best appointment confirmation email (with examples)Jesse Sumrak - 
            
  
    
    Retention Marketing: What It Is, Strategies & Examples (2025)Jesse Sumrak - 
            
  
    
    SMS Marketing for Beginners: What It Is & How to Get StartedJesse Sumrak Nathalia Velez Ryan - 
            
  
    
    Announcing the 2025 Customer Data Platform ReportJim Young - 
            
  
    
    Engagement-based sending in a post-MPP worldBeth Kittle - 
            
  
    
    Beyond the Hype: How to Actually Unlock AI Agents for Customer EngagementKat McCormick Sweeney - 
            
  
    
    How to become an email marketer: 10 skills and 4 stepsMelissa Zehner - 
            
  
    
    10 ChatGPT prompts that create 38 shockingly good emailsMary Kate Miller - 
            
  
    
    Email marketing for SaaS: Inspiration, strategies, and examplesJulie Griffin - 
            
  
    
    What is a plain text email (and how to use it)?Julie Griffin - 
            
  
    
    AI-ready Instrumentation from the ground-up, with Auto-InstrumentationRahul Lalmalani Brandon "Dr." Sneed 
Product News
Get the scoop on Twilio’s latest innovations—from upcoming betas to the latest product launches and feature updates.
 
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    Introducing IP ACL CIDR Block Support - SIP Interface and Elastic SIP TrunkingHumberto Reyes - 
            
  
    
    Now You Can Add Programmable Voice Participants to Video Group RoomsKedar Toraskar - 
            
  
    
    4 Ways Twilio’s Product Releases will Advance Nonprofit TechCharlie Weems - 
            
  
    
    Introducing <Pay>: PCI Compliant over the phone paymentsJake Kanter - 
            
  
    
    A New Era of Contact Center Software is Here: Twilio Flex Now Generally Available 🎉Al Cook Nichole Wong - 
            
  
    
    Twilio Call Recording Controls is Now Generally AvailableVineet Agarwal - 
            
  
    
    Abstraction and Orchestration — How We Built the Twilio API for WhatsAppBrett Meyer Pranav Deshpande - 
            
  
    
    Introducing 50+ additional Text-to-Speech voices with Amazon Polly IntegrationKris Gutta - 
            
  
    
    Introducing Twilio Flex: A Fully Programmable Contact Center PlatformAl Cook Nichole Wong - 
            
  
    
    Agent Conference is now Generally AvailableKris Gutta - 
            
  
    
    Understanding 2FA, the Authy App, and SMSAuthy - 
            
  
    
    Elastic SIP Trunking now supports Caller ID Name (CNAM) LookupTim Beyers - 
            
  
    
    Twilio Client SDKs now supports SafariNico Acosta - 
            
  
    
    Introducing Twilio Studio, the Fastest Way to Build With TwilioBenjamin Stein - 
            
  
    
    Twilio Functions Now Supports npmChris Corcoran 
Events & Community
Learn about upcoming opportunities to connect with fellow builders and developers.
 
Partners & Ecosystem
See how Twilio partners and platform integrations are powering innovation. Explore success stories and new collaborations.
 
Company
Get the latest updates from inside Twilio—including leadership announcements, culture highlights, and more.
 
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    How to Learn C ProgrammingTwilio - 
            
  
    
    Enhance Your Video Flight Plan: Leverage Twilio Tools Throughout the Video LifecycleRuoxing Liu - 
            
  
    
    The Relationship Economy: Customer Engagement in the Digital eraTwilio - 
            
  
    
    Developer Fundamentals: ParametersMargaret Staples Ashley Boucher - 
            
  
    
    Developer Fundamentals: VariablesMargaret Staples Dainyl Cua - 
            
  
    
    Join Twilio and Other Companies in Increasing Employee EngagementChristina Frantz - 
            
  
    
    The Power of Mentorship: Empowering Women in Sales at TwilioTwilio Employer Brand Team - 
            
  
    
    What Is Live Shopping?Maxwell Xu - 
            
  
    
    End-to-end Encryption for WebChat on FlexBruno Kilian Prashanth Swaminathan - 
            
  
    
    What Is Interactive Live Streaming?Maxwell Xu - 
            
  
    
    What is a Campaigns & Content Marketing Intern?Kimberly Thai Emily Feng - 
            
  
    
    Sales Enablement: What are we Enabling?Sales Enablement Interns 2022 Diana Mccormick - 
            
  
    
    An Introduction to Corporate CommunicationsZoe Baumgartner - 
            
  
    
    Help Build the Future of Fundraising With Reimagining FundraisingNick Allen Jacob Talbot - 
            
  
    
    How to Add a Twilio Function as a Segment DestinationLizzie Siegle 
Archive
Jump into our vault for a look back at past posts and retired content.