Twilio Blog
Building Trust in the Age of AI: Why Identity Is the Foundation of Customer Engagement
A Heartfelt Thanks to Our Community of Builders
RCS is now generally available: Increase engagement and ROI with zero code changes
For the third year, Twilio is named a Leader in the 2025 ®Gartner Magic Quadrant™ for Communications Platform as a Service
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Developers
Explore technical topics, solutions, and resources for building with Twilio – and beyond.
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Laravel Queries: Learn by Building a Data TableKenneth Ekandem -
Using Twilio’s Real-Time Transcriptions Service in Node.jsDhruv Patel -
Connect the OpenAI Realtime SIP Connector with Twilio Elastic SIP TrunkingPaul Heath -
Build an AI Voice Assistant with Twilio Voice, the OpenAI Realtime Agents SDK, and Node.jsKelley Robinson Dominik Kundel -
Build Multimodal Conversational AI Experiences with Twilio and the OpenAI Realtime APILenore Files Kat McCormick Sweeney -
How to Make Outgoing Calls with Twilio Voice and the OpenAI Realtime API and Node.jsPaul Kamp -
Build an AI Voice Assistant with Twilio Voice, OpenAI’s Realtime API, and Node.jsPaul Kamp Dominik Kundel -
How to Make Outgoing Calls with Twilio Voice, the OpenAI Realtime API, and PythonPaul Kamp -
Build an AI Voice Assistant with Twilio Voice, OpenAI’s Realtime API, and PythonPaul Kamp -
Using Vibe Coding to Alter a Twilio Code Exchange TemplateAmanda Lange -
How to Prevent Race Conditions in Laravel with Atomic LocksProsper Ugbovo -
Best Practices for OTP Input Forms in AndroidAlvin Lee -
Best Practices for OTP Input Forms in iOSAlvin Lee -
Deliver Secure and Reliable OTPs with Twilio Verify and PingOneYukti Ahuja Itai Zach -
Secure CakePHP with One-Time Password Verification Using WhatsAppIsijola Jeremiah
Industry Insights
Explore the latest trends, best practices, and expert tips shaping the future of customer engagement.
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SMTP Port 587 vs 465: Which Port Should You Use?Jesse Sumrak David Blum -
Cloud Call Center: What It Is, How It Works, & Top SolutionsRavleen Kaur Jesse Sumrak -
12 contact center technologies and trends to support your agents and customersNathalia Velez Ryan Jesse Sumrak -
19+ tips to stop your emails from going to spam in 2025Jesse Sumrak -
List-Unsubscribe Header: What It Is & How to Use ItJesse Sumrak -
Email Authentication: How to Authenticate Email in 5 StepsWill Boyd Jesse Sumrak -
How to boost business with affiliate email marketing programsTwilio -
Regulatory and Compliance Corner - August & September 2025 -
A CDP is the Best Contextual Data Layer for Agentic SystemsBlake Rowley -
How to Insert a GIF into Emails in 2025Jesse Sumrak -
What Businesses Need to Know About iOS 26James Lapic -
What Is Hyper-Personalization? Examples & How to StartJulie Griffin -
How to clean your email list: your step-by-step scrub guideJesse Sumrak -
What is StartTLS?Jesse Sumrak -
Why RCS messaging is the futureRavleen Kaur
Product News
Get the scoop on Twilio’s latest innovations—from upcoming betas to the latest product launches and feature updates.
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New from Twilio: manage your users and accounts using OrganizationsBen Blackmer -
Give Your Video Application an Instant Makeover with the New Virtual Background LibraryDonal Toomey -
Announcing General Availability of Authy Desktop for Linux -
Building Twilio’s next-generation Conversations API for chat (and whatever comes next)Hagit Merhavi Dave Esber -
Announcing Twilio Event Streams Public BetaJessy Sweet -
Twilio Elastic SIP Trunking Increases MomentumAnnie Benitez Pelaez -
Designing a Console That Matches the Customer JourneyJohanna Weintraub -
Build on the New and Improved Twilio Console - Now in BetaJacob Surber Nupur Bhade Vilas -
MMS on Toll-Free Numbers is Generally AvailableJess Seok -
Introducing Software Developer for Technical Content, Mia AdjeiMia Adjei -
Introducing Elastic SIP Trunking Support for AudioCodes SBCs and Microsoft TeamsMadhu Mathiyalagan -
Announcing General Availability of Twilio Functions InvocationPaul Heath
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Announcing Single Party Call RecordingsRamón Ulldemolins Ann Hussey -
Twilio Participates in First Successful Test of RCD Using STIR/SHAKEN ProtocolJesper Joergensen -
Introducing New Twilio Editions Packages For Companies At ScaleBen Blackmer
Events & Community
Learn about upcoming opportunities to connect with fellow builders and developers.
Partners & Ecosystem
See how Twilio partners and platform integrations are powering innovation. Explore success stories and new collaborations.
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IHateIroning Delivers On Demand Dry Cleaning with Twilio SMSKyle Kelly-Yahner -
Painless Payments: GoCardless Makes Direct Debit Easy With TwilioKyle Kelly-Yahner -
TwilioCon Community Hall: Meet Our Sponsors and PartnersKyle Kelly-Yahner -
From Sticky Notes To SMS: 7Shifts Organizes Employee SchedulingKyle Kelly-Yahner -
DialDrive: A Complete Phone Platform for Web and Mobile Marketing, Powered by TwilioKyle Kelly-Yahner -
Cloud Elements Connects SendGrid and TwilioKyle Kelly-Yahner -
From Analog to APIs: WESA and WYEP Power Membership Drives with TwilioIngrid Chang -
Diginate Shares Shipping Status Updates with Customers via Twilio SMSKyle Kelly-Yahner -
Old Stories, New Tech: StoryWorth Captures Family Memories with Twilio VoiceKyle Kelly-Yahner -
It Takes A Village – The Lassy Project Crowdsources Communication To Keep Kids SafeKyle Kelly-Yahner -
HomeJoy Bringing Everyone Clean and Happy Homes, Powered by TwilioKyle Kelly-Yahner -
Real Gifts via SMS: Yiftee Launches GiftUp API, Secret Admirer FeatureKyle Kelly-Yahner -
Hacking For Good: IDEO.org Cleans Up Kumasi With TwilioKyle Kelly-Yahner -
MeetMeTix Offers Last Minute Tickets via Twilio SMSKyle Kelly-Yahner -
Android App Hushed Offers Temporary Numbers in Over 40 CountriesKyle Kelly-Yahner
Company
Get the latest updates from inside Twilio—including leadership announcements, culture highlights, and more.
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The Next Chapter of A2P Messaging at TwilioTwilio -
Fall in love with Twilio Messaging ROIMaureen Jann -
How UnionBank is modernizing the customer experience with TwilioLauren Suen -
A Hero’s Journey: The business impact of Twilio MessagingMaureen Jann -
Twilio Programmable Messaging and Voice Professional Certificate on LinkedIn LearningChiara Massironi -
How to use JsonSerializerOptions with source generated JSON deserializationBryan Hogan -
KORE to Buy Twilio IoT Portfolio, Establishing a Leader in IoT Connectivity as a ServiceTwilio -
Twilio Professional Services for Programmable Voice OnboardingAbby Ford -
Twilio Professional Services for EmailAbby Ford -
Twilio Professional Services for User Authentication & Identity ProjectsAdam Nix -
Build a Soundboard using GCP Speech-To-Text, Twilio Voice Media Streams, and ASP.NET CoreVolkan Paksoy -
Providing Humanitarian Assistance Without DelayErin Kelly -
Getting the Most Out of Your Twilio Messaging ProjectTwilio -
Getting the Most Out of Your Twilio Voice ProjectTwilio -
Twilio Unveils New Billboard Marketing ApproachAmanda Garcia