Developers
Explore technical topics, solutions, and resources for building with Twilio – and beyond.
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    Integrate Twilio Flex and Microsoft Dynamics 365 with ZingJordan Edmunds Ricardo Bangueses - 
            
  
    
    Understanding Twilio and ZenDesk Voice IntegrationAmanda Lange - 
            
  
    
    Detecting iOS 26 Call Screening and Leaving Voicemail: How Twilio AMD and Real-Time Transcriptions Make It PossibleRosina Garcia Bru Robert McCulley - 
            
  
    
    Making Alt Text Fast: How Twilio Scaled Docs Accessibility with AutomationMaria Bermudez - 
            
  
    
    Build a Twilio Voice + ElevenLabs Agents IntegrationDhruv Patel - 
            
  
    
    Sending SMS Messages with Twilio and ZapierDylan Frankcom - 
            
  
    
    Use a TwiML Application to Connect your Voice AI Agent to a Twilio ConferenceDan Bartlett Margot Hughan - 
            
  
    
    How to Build an AI Chatbot with Facebook Messenger, OpenAI, and Twilio Programmable Messaging using PythonDylan Frankcom - 
            
  
    
    Build a Secure Signup API in .NET that Filters Emails and Verifies with Twilio SendGridOghenevwede Emeni - 
            
  
    
    ConversationRelay and the AI Agent Builder Dify: A Multimodal Example with VoiceKousha Talebian Rikki Singh - 
            
  
    
    Announcing Twilio Docs Support for llms.txt and MarkdownWade Christensen - 
            
  
    
    Use ConversationRelay with the Open Source Agent Builder Flowise: A Multi-Agent Example with VoiceKousha Talebian Rikki Singh - 
            
  
    
    Breaking the Monolith: How We Used the Strangler Fig Pattern to Transform Segment’s Notification ArchitectureRahul Ramakrishna Connie Chen - 
            
  
    
    Build 2-Way Conversational Email Experiences Using SendGrid Inbound ParseDan Bartlett - 
            
  
    
    Build Generative AI Email Experiences using SendGrid Inbound ParseDan Bartlett 
Industry Insights
Explore the latest trends, best practices, and expert tips shaping the future of customer engagement.
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    8 ways Twilio’s infrastructure ensures reliabilityRavleen Kaur - 
            
  
    
    Cyber Week 2025 preparation: Key insights and best practices for retail successBill Higbee Julie Griffin - 
            
  
    
    The Future of BPO in the Age of AI and Automation: A Conversational RecapSam Richardson - 
            
  
    
    October 2025 Fraud Update: How ISVs can Prepare for the Holiday SeasonDan Nieters Joe Mendoza - 
            
  
    
    Regulatory & Compliance Corner – October 2025 - 
            
  
    
    What Is IVR (Interactive Voice Response) for Call Centers?Jesse Sumrak Nathalia Velez Ryan - 
            
  
    
    Financial services marketing: strategies, tips, and examplesJesse Sumrak - 
            
  
    
    ACD vs IVR: What's the difference between contact center ACD and IVR?Jesse Sumrak - 
            
  
    
    How to Enable MMS on an iPhoneJesse Sumrak - 
            
  
    
    From "Au Revoir" to "Bonjour": A New Era for Telemarketing Calls in France - 
            
  
    
    Email List Hygiene: 5 Tips to Keep Your Lists Squeaky CleanJesse Sumrak - 
            
  
    
    How to Write Better Reminder Emails (Template + Examples)Jesse Sumrak - 
            
  
    
    How to Create a Professional Email Address (+ Examples)Julie Griffin Jesse Sumrak - 
            
  
    
    Senders Gain Access to More Data with Yahoo ‘Insights’Denis O'Sullivan - 
            
  
    
    Twilio Segment Unify: Expert Answers to Profiles, Journeys, and Secure ActivationTwilio 
Product News
Get the scoop on Twilio’s latest innovations—from upcoming betas to the latest product launches and feature updates.
 
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    Complete US Carrier Coverage for RCS with AT&T IntegrationWill McKenzie - 
            
  
    
    Take command of your customer data with the latest Twilio platform releasesKalyan Nistala Kathleen Velasquez - 
            
  
    
    From Traffic Jams to Green Lights: Faster, Smarter Messaging with Twilio’s Traffic Optimization Engine - 
            
  
    Introducing Customer Intelligence for AdvertisersTwilio Segment
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    Compliance Toolkit: AI-powered support for SMS complianceBill Higbee - 
            
  
    
    RCS is now generally available: Increase engagement and ROI with zero code changesWill McKenzie - 
            
  
    
    Announcing Twilio Support for Meta’s WhatsApp Marketing Messages Lite API on Private BetaSebastian Del Aguila Fiocco - 
            
  
    
    Announcing Data Residency for Email (EU): Local Data, Global TrustShanelle Thadani - 
            
  
    
    Streamline Multi-Account Access with One Credential on Twilio SendGridRichard Hu - 
            
  
    
    Twilio Engage: Real-Time Signals, Richer Personalization, Remarkable ExperiencesMegan DeGruttola - 
            
  
    
    Smarter Engagements on WhatsApp: WhatsApp Business Calling is Coming Very Soon to Twilio VoiceSebastian Del Aguila Fiocco - 
            
  
    
    Meet the New Data Graph Visual Builder: Model Your Data, Your WaySean Spediacci - 
            
  
    
    Generative Voices Available for <Say> in Public BetaRamón Ulldemolins - 
            
  
    
    Building the next generation of journeysMegan DeGruttola - 
            
  
    
    Level-up customer engagement with new interactive rich content features for RCSWill McKenzie 
Events & Community
Learn about upcoming opportunities to connect with fellow builders and developers.
 
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    Welcome to the Builder’s Arcade at SIGNAL Sydney 2025Michelle Duke - 
            
  
    
    What Brand Builders Need Most Right Now? Smarter Data, Real-Time Personalization, and AI That Actually Works | AdWeek 2025 Recap - 
            
  
    
    SIGNAL Singapore 2024: From Communications to ConnectionsAnthony Dellavecchia - 
            
  
    
    SIGNAL Singapore 2024: Fulfilling the promise of customer engagement AI through communications and contextual dataRobin Elrod - 
            
  
    
    Reflecting on WeAreDevelopers World Congress 2024Marius Obert - 
            
  
    
    3 Things We Learned at Transform LondonGeoffrey Keating - 
            
  
    
    SIGNAL London and SIGNAL Singapore 2023: News for DevelopersMatthew Gilliard - 
            
  
    
    Reflections from DEFCON 31 | InfoSec @TwilioSecurity - 
            
  
    
    SIGNAL 2023: Twilio's Latest Announcements for DevelopersTwilio Amanda Garcia - 
            
  
    
    Twilio Segment extends real-time CDP to unlock AI and power dynamic customer engagement that adapts to every customer at scaleKatrina Wong - 
            
  
    
    Looking Back at the WeAreDevelopers World Congress 2023Marius Obert - 
            
  
    
    Top 7 reasons to attend SIGNAL 2023Amanda Garcia - 
            
  
    
    LLM LGTM 👍 - AI + Data Hackathon with Twilio Segment X GoogleEmily Shenfield - 
            
  
    
    The Customer is the Channel and other Takeaways from NRF 2023Scott Jennings Maureen Jann - 
            
  
    
    EMEA SIGNAL 2022 Highlights and Session ReplaysCarina Kern 
Partners & Ecosystem
See how Twilio partners and platform integrations are powering innovation. Explore success stories and new collaborations.
 
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    Empowering Partners for the AI Era: Twilio AI Certification ProgramStillman Wong - 
            
  
    
    Innovation Spotlight: How Datadog's integration keeps your Cloud Communications safe while prioritizing uptime - 
            
  
    
    Twilio Segment Joins the MACH Alliance: Embracing the Future of Extensible ArchitectureKevin Harris - 
            
  
    
    Experience an out-of-the-box, no-code texting solution powered by SalesmsgWill McKenzie - 
            
  
    
    Braze: expanding the reach of customer engagement for impactful resultsTwilio - 
            
  
    
    Twilio Flex Announces Public Beta of Compatibility with Microsoft Azure Virtual DesktopHitesh Manwar - 
            
  
    
    Unlocking the Power of Facebook's Conversions API with Twilio Segment: A Guide to First-Party Data RetargetingGlenn Vanderlinden - 
            
  
    
    How to achieve personalization and customer retention with Twilio Segment and SnowflakeTwilio Segment - 
            
  
    
    Twilio Startup Labs Founder Spotlight: Gbolade Emmanuel, TermiiFrank Yaw-Owusu - 
            
  
    
    Twilio Startup Labs Founder Spotlight: Alex Levin & Rebecca Greene, Regal.ioFrank Yaw-Owusu - 
            
  
    
    Twilio Startup Labs Founder Spotlight: Karan Kashyap & Matt McEachern, PoshFrank Yaw-Owusu - 
            
  
    
    Twilio Startup Labs Founder Spotlight: Erwan Baynaud & Franck Sousa, AlobeesFrank Yaw-Owusu - 
            
  
    
    Twilio Startup Labs Founder Spotlight: Chris Dolinski, VibehutFrank Yaw-Owusu - 
            
  
    
    Twilio Startup Labs Founder Spotlight: Sára Volom, Gábor Böheim, and Dániel Csala, PhotonFrank Yaw-Owusu - 
            
  
    
    Twilio Startup Labs Founder Spotlight: Yaoyee Ng & Zane Lim, Worq HealthFrank Yaw-Owusu 
Company
Get the latest updates from inside Twilio—including leadership announcements, culture highlights, and more.
 
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    Building Trust in the Age of AI: Why Identity Is the Foundation of Customer EngagementInbal Shani - 
            
  
    
    2025 Global Impact Week RecapTanise Love - 
            
  
    
    Behind the builder: Tanise Love, Senior Employee Impact ManagerTwilio Employer Brand Team - 
            
  
    
    A Heartfelt Thanks to Our Community of BuildersInbal Shani - 
            
  
    
    Introducing Developer Evangelist Anni ChenAnni Chen - 
            
  
    
    How to test Twilio Verify without getting rate limitedKelley Robinson - 
            
  
    
    Introducing Developer Evangelist Michelle (AKA Mish) DukeMichelle Duke - 
            
  
    
    Shining a Spotlight on Builders: Announcing Twilio's AI Startup Searchlight 2025Frank Yaw-Owusu Paul Kamp - 
            
  
    
    And the Annual Engagement Excellence Award goes to...Marcela Klein - 
            
  
    
    Announcing General Availability: Twilio Lookup’s Line Type Intelligence is now liveSebastian Del Aguila Fiocco - 
            
  
    
    Behind the Builder: Jairaj Shetty, Software EngineerTwilio Employer Brand Team - 
            
  
    
    Deliver Human-Like AI Voice Experiences with ConversationRelayJason Spulak - 
            
  
    
    Building the Next Generation of JourneysMegan DeGruttola - 
            
  
    
    Twilio SIGNAL 2025: Building customer experiences in the age of AIDisha Rustogi - 
            
  
    
    Introducing Conversational Intelligence: Unlock unified AI understanding across Voice, Messaging & Virtual AgentsJeff Eiden 
Archive
Jump into our vault for a look back at past posts and retired content.