Skip to contentSkip to navigationSkip to topbar
On this page
Looking for more inspiration?Visit the
(information)
You're in the right place! Segment documentation is now part of Twilio Docs. The content you are used to is still here—just in a new home with a refreshed look.

Insider Destination


Insider(link takes you to an external page) Growth Management Platform (GMP) helps digital marketers drive growth across the funnel. Insider GMP helps marketers deliver personalized journeys across the web, mobile web, mobile apps, messaging, email, and ad channels using the unified data.

This destination is maintained by Insider. For any issues with the destination, contact the Insider Support team.

(new)

This document is about a feature in beta

This means the feature is actively being developed, and some functionality may change before it becomes generally available.


Getting Started

getting-started page anchor
  1. From the Destinations catalog page in the Segment App, click Add Destination.
  2. Search for "Insider" in the Destinations Catalog, and select the Insider destination.
  3. Choose which Source should send data to the Insider destination.
  4. Go to the Insider dashboard(link takes you to an external page), navigate to Settings > Integration Settings, then find and copy the Segment.com API Key.
  5. Enter your Partner Name and API Key in the Insider destination settings in Segment.

If you aren't familiar with the Segment Spec, take a look at the Page method documentation to learn about what it does. An example call would look like:

1
analytics.page("Home", {
2
url: "https://useinsider.com",
3
referrer: "http://google.com"
4
});

Segment sends Page calls to Insider as a page view event with the following event parameters.

1
"page_name": "Home",
2
"url": "https://useinsider.com",
3
"referrer": "http://google.com"

If you aren't familiar with the Segment Spec, take a look at the Identify method documentation to learn about what it does. An example call would look like:

1
analytics.identify("userId123", {
2
email: "john.doe@example.com",
3
name: "John Doe",
4
address: {
5
city: "San Francisco",
6
country: "USA"
7
}
8
});

Segment sends Identify calls to Insider as a user insert or update request for the userId123 with the following attributes:

1
"uuid": "userId123",
2
"email": "john.doe@example.com",
3
"name": "John Doe",
4
"city": "San Francisco",
5
"country": "USA"

Insider uses userId, anonymousId, email and phone number as identifiers.


If you aren't familiar with the Segment Spec, take a look at the Track method documentation to learn about what it does. An example call would look like:

1
analytics.track('Product Viewed', {
2
product_id: '507f1f77bcf86cd799439011',
3
name: 'Monopoly: 3rd Edition',
4
price: 18.99,
5
url: 'https://www.example.com/product/path',
6
image_url: 'https://www.example.com/product/path.jpg'
7
});

Segment sends Track calls to Insider as a custom event. Only the following Page views are mapped automatically to Insider's default events:

  • Product List Viewed
  • Product Viewed
  • Cart Viewed
  • Order Completed.
1
"product_id": "507f1f77bcf86cd799439011"
2
"name": "Monopoly: 3rd Edition",
3
"price": 18.99,
4
"url": "https://www.example.com/product/path",
5
"product_imgage_url": "https://www.example.com/product/path.jpg"

Some Segment Track methods map to Insider's predefined events. These are detected using the event name in the Track event. The table below lists these event names and their Insider mappings.

Segment event nameInsider predefined event
Product List ViewedListing Page View
Product ViewedProduct Detail Page View
Cart ViewedCart Page View
Order CompletedPurchase