Skip to contentSkip to navigationSkip to topbar
On this page
Looking for more inspiration?Visit the
(information)
You're in the right place! Segment documentation is now part of Twilio Docs. The content you are used to is still here—just in a new home with a refreshed look.

WalkMe Destination


Destination Info
  • Accepts Page, Identify and Track calls.
  • Refer to it as WalkMe in the Integrations object
  • This integration is partner owned. Please reach out to the partner's support for any issues.
Connection Modes
Device-modeCloud-mode
Web Web
Mobile Mobile
Server Server

WalkMe(link takes you to an external page) Digital Adoption Platform provides guidance, engagement, insights and automation to users.

This destination is maintained by WalkMe. For any issues with the destination, contact the WalkMe Support team.


Getting Started

getting-started page anchor
  1. From the Segment web app, click Catalog.
  2. Search for "WalkMe" in the Catalog, select it, and choose which of your sources to connect the destination to.
  3. In the WalkMe settings, select an Environment (for example Production, Test etc.)
  4. Enter your WalkMe system ID which you can find in your WalkMe Editor under Menu > Snippet tab.
  5. You're all set! For specific steps on using Segment data within the WalkMe editor, read here(link takes you to an external page).

If you're not familiar with the Segment Specs, take a look to understand what the Page method does. An example call would look like:

analytics.page()

Page calls will be sent to WalkMe as a pageview.


If you're not familiar with the Segment Specs, take a look to understand what the Identify method does. An example call would look like:

1
analytics.identify('userId123', {
2
email: 'john.doe@example.com'
3
});

Identify calls will be sent to WalkMe as an identify event.


If you're not familiar with the Segment Specs, take a look to understand what the Track method does. An example call would look like:

analytics.track('Clicked Login Button')

Track calls will be sent to WalkMe as a track event.


Segment lets you change these destination settings from the Segment app without having to touch any code.

Property nameTypeRequiredDescription
API Keystring
required

Custom Directorystring

Optional

Directory Bucket where files will be stored. Leave it blank by default.


Environmentstring
required

WalkMe environment that should be loaded (e.g. Test, Production), you can find it in the Editor's Snippet area


Integrity Hashstring

Optional

Sub-resource Integrity (SRI) SHA hash.


Track WalkMe Eventsboolean

Optional

If enabled, WalkMe events will be sent to Segment

Default: false

Track WalkMe DXA Eventsboolean

Optional

If enabled, WalkMe DXA events will be sent to Segment

Default: false

WalkMe system IDstring
required

WalkMe system ID - you can find it in the Editor's Snippet area (GUID parameter)