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You're in the right place! Segment documentation is now part of Twilio Docs. The content you are used to is still here—just in a new home with a refreshed look.

SegMetrics Destination


Destination Info
  • Accepts Page, Identify and Track calls.
  • Refer to it as SegMetrics in the Integrations object
  • This integration is partner owned. Please reach out to the partner's support for any issues.
Connection Modes
Device-modeCloud-mode
Web Web
Mobile Mobile
Server Server

SegMetrics(link takes you to an external page) is a lead and revenue attribution tool for marketers. It combines cross-platform behavioral data from the marketing tools you already use to create a holistical customer journey of your entire marketing funnel.

This destination is maintained by SegMetrics. For any issues with the destination, contact the SegMetrics Support team.


Getting Started

getting-started page anchor
  1. Go to your Integrations tab(link takes you to an external page) in SegMetrics, and click Connect for the Segment Integration.
  2. Go to your Account Settings(link takes you to an external page) and copy your SegMetrics Account Id and API Key.
  3. From the Destinations catalog page in the Segment App, click Add Destination.
  4. Search for "SegMetrics" in the Destinations Catalog and select the SegMetrics Destination.
  5. Enter the Account Key and API Key in the SegMetrics destination settings in Segment.
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Info

Data is available in your dashboard depending on your SegMetrics plan(link takes you to an external page).


If you aren't familiar with the Segment Spec, take a look at the Page method documentation to learn about what it does. An example call would look like:

analytics.page()

Segment sends page calls to SegMetrics as view events, which are available in the analytics dashboard as a click event.


If you aren't familiar with the Segment Spec, take a look at the Track method documentation to learn about what it does. An example call would look like:

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analytics.track("User Registered", {
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plan: "Pro Annual",
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accountType: "Facebook"
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});

Segment sends track calls to SegMetrics as view events, which are available in the analytics dashboard as a click event.


If you aren't familiar with the Segment Spec, take a look at the Identify method documentation to learn about what it does. An example call would look like:

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analytics.identify('userId123', {
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email: 'john.doe@example.com'
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});

Segment sends identify calls to SegMetrics as identify events.

An email address is required by SegMetrics to connect a contact to your existing contacts in your CRM.

When you identify a new contact, the user's visitor tracking is connected to contacts in your CRM that share the same email address.


You can send computed traits and audiences generated using Engage to this destination as a user property. To learn more about Engage, schedule a demo(link takes you to an external page).

For user-property destinations, an identify call is sent to the destination for each user being added and removed. The property name is the snake_cased version of the audience name, with a true/false value to indicate membership. For example, when a user first completes an order in the last 30 days, Engage sends an Identify call with the property order_completed_last_30days: true. When the user no longer satisfies this condition (for example, it's been more than 30 days since their last order), Engage sets that value to false.

When you first create an audience, Engage sends an Identify call for every user in that audience. Later audience syncs only send updates for users whose membership has changed since the last sync.

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Real-time to batch destination sync frequency

Real-time audience syncs to SegMetrics may take six or more hours for the initial sync to complete. Upon completion, a sync frequency of two to three hours is expected.


Segment lets you change these destination settings from the Segment app without having to touch any code.

Property nameTypeRequiredDescription
API Keystring
required

Your API key is available by going to [Integration > Segment] under the gear icon in the main menu.


SegMetrics Account IDstring
required

Your Account ID is available by going to [Integration > Segment] under the gear icon in the main menu.