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You're in the right place! Segment documentation is now part of Twilio Docs. The content you are used to is still here—just in a new home with a refreshed look.

Indicative Destination


Destination Info
  • Accepts Page, Alias, Group, Identify and Track calls.
  • Refer to it as Indicative in the Integrations object
Components
  • Server
Connection Modes
Device-modeCloud-mode
Web Web
Mobile Mobile
Server Server

Indicative(link takes you to an external page) is a behavioral analytics platform designed to help Marketing and Product teams optimize user engagement, conversion, and retention.


Getting Started

getting-started page anchor
  1. Create an Indicative account(link takes you to an external page).
  2. To integrate Segment as a data source go to Settings > Integrations > Segment(link takes you to an external page)
  3. Click Enable with Segment under One-click Setup.
  4. Select which Segment Source you want to connect to Indicative.
  5. To connect multiple sources to this project, simply repeat steps 2 - 4.

You're all set! Walkthrough the Interactive Demo(link takes you to an external page) to get ramped up quickly and easily!

For additional information, contact support@indicative.com.


If you're not familiar with the Segment Specs, take a look to understand what the Identify method does.

When you call identify, we send the entire call as is to Indicative's server.

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analytics.identify('ze8rt1u89', {
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name: 'Katherine Johnson',
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gender: 'Female',
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email: 'katherine@example.com',
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pioneer: true,
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building: 'Katherine G. Johnson Computational Research Facility'
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address: {
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city: 'Hampton',
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state: 'VA',
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postalCode: '23681'
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}
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});

If you're not familiar with the Segment Specs, take a look to understand what the Track method does.

When you call track, we send the entire call as is to Indicative's server.

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analytics.track("Calculation Completed", {
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calculation: "Launch window",
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mission: "Mercury mission"
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year: 1961
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});

If you're not familiar with the Segment Specs, take a look to understand what the Page method and Screen method does.

Both page and screen calls will be sent to Indicative as events.

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analytics.page({
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userId: "some_user_id", // on A.js client-side, you can leave out the `userId`
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category: "Merchant",
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name: "Settings",
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})
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// Note: `screen` calls are not possible from the A.js client-side.
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analytics.screen({
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userId: "some_user_id",
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category: "Merchant",
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name: "Settings",
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})

Property values have maximum length of 255 characters

property-values-have-maximum-length-of-255-characters page anchor

Indicative's documentation(link takes you to an external page) states that the values in the properties must not exceed 255 characters. Segment will still accept the call, but any values that exceed 255 characters will be trimmed (meaning only the first 255 characters will be sent to Indicative).


You can send computed traits and audiences generated using Engage to this destination as a user property. To learn more about Engage, schedule a demo(link takes you to an external page).

For user-property destinations, an identify call is sent to the destination for each user being added and removed. The property name is the snake_cased version of the audience name, with a true/false value to indicate membership. For example, when a user first completes an order in the last 30 days, Engage sends an Identify call with the property order_completed_last_30days: true. When the user no longer satisfies this condition (for example, it's been more than 30 days since their last order), Engage sets that value to false.

When you first create an audience, Engage sends an Identify call for every user in that audience. Later audience syncs only send updates for users whose membership has changed since the last sync.

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Real-time to batch destination sync frequency

Real-time audience syncs to Indicative may take six or more hours for the initial sync to complete. Upon completion, a sync frequency of two to three hours is expected.


Segment lets you change these destination settings from the Segment app without having to touch any code.

Property nameTypeRequiredDescription
API Keystring
required

You can find your Indicative API Key in your Project Settings(link takes you to an external page) inside the Indicative app.