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ChartMogul (Actions) Destination


Destination Info
  • Accepts Page, Alias, Group, Identify and Track calls.
  • Refer to it as Chart Mogul, or ChartMogul in the Integrations object
  • This integration is partner owned. Please reach out to the partner's support for any issues.
  • This destination is in Beta

ChartMogul(link takes you to an external page) is a subscription analytics platform and CRM used by thousands of businesses to measure, understand, and grow their recurring revenue businesses.

This destination is maintained by ChartMogul. For any issues with the destination, contact their Support team(link takes you to an external page).


Getting started

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  1. From your workspace's Destination catalog page(link takes you to an external page) search for "ChartMogul".
  2. Select ChartMogul and click Add Destination.
  3. Select an existing Source to connect to ChartMogul (Actions).
  4. Create a source(link takes you to an external page) in ChartMogul.
  5. Make sure the Account / Contact / Enrichment data tab is selected and click Twilio Segment.
  6. Enter the Name for your source.
  7. Under Create a company in ChartMogul when select:
    • the email or UserID is created — if you recognize any individual who interacts with your organization as a lead and want to create a customer record(link takes you to an external page) for them
    • user is added to a company — if you recognize an individual who interacts with your organization as a lead only if they're part of an organization
  8. Copy the Webhook URL.
  9. Click SAVE AND CONTINUE CONFIGURATION IN SEGMENT.
  10. Paste the Webhook URL in the ChartMogul destination settings in Segment.

Property nameTypeRequiredDescription
ChartMogul webhook URLstring
required

Copy the webhook URL from ChartMogul and paste it here


Build your own Mappings. Combine supported triggers with the following ChartMogul-supported actions:

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Mapping limits per destination

Individual destination instances have support a maximum of 50 mappings.

Send Customer

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Send a Customer (company) to ChartMogul CRM

Send Customer is a Cloud action. The default Trigger is type = "group"

Property nameTypeRequiredDescription
MessageIdSTRING
required

The Segment message id


Event TimestampDATETIME
required

The timestamp at which the event was created


Sent AtDATETIME
required

When the event was sent


User IdSTRING
required

Segment User Id


Group IdSTRING
required

Segment Group Id


NameSTRING

Optional

The company's name


DescriptionSTRING

Optional

The company's name


EmailSTRING

Optional

The company's email


WebsiteSTRING

Optional

The company's website URL


Created atDATETIME

Optional

Date the group’s account was first created


AddressOBJECT

Optional

The company’s address details

Send a Contact to ChartMogul CRM

Send Contact is a Cloud action. The default Trigger is type = "identify"

Property nameTypeRequiredDescription
MessageIdSTRING
required

The Segment message id


Event TimestampDATETIME
required

The timestamp at which the event was created


Sent AtDATETIME
required

When the event was sent


User IdSTRING

Optional

Segment User Id


Anonymous IdSTRING

Optional

Segment Anonymous Id


EmailSTRING

Optional

The user's email


First NameSTRING

Optional

The contact's first name


Last NameSTRING

Optional

The contact's last name


Full NameSTRING

Optional

The contact's full name. It is used if first_name and last_name are not provided.


TitleSTRING

Optional

The contact's job or personal title


Phone NumberSTRING

Optional

The contact's phone number


LinkedInSTRING

Optional

The contact's LinkedIn URL


Twitter (X)STRING

Optional

The contact's Twitter (X) URL or handle


CompanyOBJECT

Optional

The contact's Company. It creates a Customer in ChartMogul if the company id is present.


ChartMogul (Actions) accepts two types of event calls:

  • Identify — used for contact details
  • Group — used for customer details

ChartMogul uses attributes from these calls to create new or update existing custom attributes(link takes you to an external page) for contacts or customers, or to update customers' select standard attributes(link takes you to an external page).


You can send computed traits and audiences generated using Engage to this destination as a user property. To learn more about Engage, schedule a demo(link takes you to an external page).

For user-property destinations, an identify call is sent to the destination for each user being added and removed. The property name is the snake_cased version of the audience name, with a true/false value to indicate membership. For example, when a user first completes an order in the last 30 days, Engage sends an Identify call with the property order_completed_last_30days: true. When the user no longer satisfies this condition (for example, it's been more than 30 days since their last order), Engage sets that value to false.

When you first create an audience, Engage sends an Identify call for every user in that audience. Later audience syncs only send updates for users whose membership has changed since the last sync.

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Real-time to batch destination sync frequency

Real-time audience syncs to ChartMogul (Actions) may take six or more hours for the initial sync to complete. Upon completion, a sync frequency of two to three hours is expected.


Segment lets you change these destination settings from the Segment app without having to touch any code.

Property nameTypeRequiredDescription
ChartMogul webhook URLstring
required

Copy the webhook URL from ChartMogul and paste it here