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Route Destination


The Route destination supports the identify and track methods. The Route destination code(link takes you to an external page) is open source on GitHub.


Getting Started

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Once the Segment library is integrated with your server, toggle Route on in your Segment destinations setting the organizationId.

Route supports the identify and track methods.


When you identify a contact, we'll pass that contact's information to Route with email as Route's Contact ID. The traits recognized as Route's contact profile fields are:

  • email (required as Segment's userId)
  • name
  • phone in the International format like '+1 23 456-7890-1234'
  • company

When you track an event, we will send that event to Route using the following data:

  • eventName [string]